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Question:

Question: Computer slow

From êtrecheck for the past few days my Macbook pro is very slow ?

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-02 17:13:04

Download EtreCheck from https://etrecheck.com

Runtime: 5:34

Performance: Below Average


Problem: Computer is too slow


Major Issues:

Anything that appears on this list needs immediate attention.

Battery failure - Your battery is reporting that it needs to be serviced.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

-

Kernel extensions blocked - There are blocked kernel extensions awaiting user approval.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (15-inch, Early 2011)

MacBook Pro Model: MacBookPro8,2

1 2 GHz Intel Core i7 (i7-2635QM) CPU: 4-core

8 RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 ok

BANK 1/DIMM0

4 GB DDR3 1333 ok

Battery: Health = Service Battery - Cycle count = 222


Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6490M - VRAM: 256 MB

Color LCD 1280 x 800


Drives:

disk0 - Hitachi HTS545050B9A302 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - M*******D (Journaled HFS+) 498.88 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk1 - M*******D 498.88 GB (241.91 GB free)

Journaled HFS+

Mount point: /


Network:

Interface usbmodemfd120: MT6235 2

Interface usbmodemfa130: MT6235

Interface en0: Ethernet

Interface en4: iPhone

Interface fw0: FireWire

Interface en1: AirPort

802.11 a/b/g/n

One IPv4 address

3 IPv6 addresses

Interface en3: Bluetooth PAN 2

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 35.67 GB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: Less than an hour

System Load: 1.31 (1 min ago) 1.34 (5 min ago) 0.73 (15 min ago)


Security:

System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.ecamm.iglasses3agent.plist

Executable: /Library/Application Support/iGlasses3/iGlasses.app/Contents/MacOS/iGlasses

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

Name Version

MacTubes 3.1.6

iWork Tour 1.0.3

Toast Titanium 15 (4396)

VMDKMounter 1.0

DVD Player 5.8

MP Navigator EX 2 Version 2.0.2

Canon IJ Network Scanner Selector2 4.1.1

InkServer 10.9

Microsoft Error Reporting 2.2.9

zoom 4.1.11049.1024

GoogleVoiceAndVideoUninstaller 5.41.3.0

Microsoft Ship Asserts 1.1.4

Adobe Updater Adobe Updater 6.2.0.1474

GoogleTalkPlugin 5.41.3.0

iDVD 7.1.2

Roxio Restore 1.0.4

SLLauncher 1.0

Any Screen Record Pro 2.0.1

iWeb 3.0.4

iStat Menus 3.27

Logitech 1.03.0006

KoalaCalc 4.5.3

quicklookd32 5.0

Adobe Flash Player Install Manager 28.0.0.161

pinentry-mac 0.1

Welcome to Leopard 9.1

Apple Hardware Test Read Me 34.15

Welcome to Snow Leopard 94

CiGDownLoadAPP 1.0

RealPlayer Downloader Agent 12.0.1

PDFView 0.14.3

Easy-PhotoPrint EX Version 4.7.1

iDVD Getting Started 3.8

Canon IJ Printer Utility 7.27.3

Canon IJ Network Scanner Selector 3.1.0

Uninstall VMware Fusion 2.0.5

Disc Cover 3 RE 3.1.3

ToastIt.service ToastIt 2.0 (build 100)

Pastor 1.8.2

GarageBand 6.0.5

iPhoto Library Upgrader 8.1

Canon IJ Network Scan Utility 3.0.0

Solution Menu 1.4.1.0


Kernel Extensions:

/Applications/Toast 15 Titanium/Live Screen Capture.app

[Loaded] SoundflowerSigned.kext (1.6.7 - SDK 10.7)

/Applications/VMware Fusion.app

[Blocked] VMwareVMCI.kext (10.1.1)

[Blocked] vmioplug.kext (10.1.1)

[Blocked] vmnet.kext (10.1.1)

[Blocked] vmmon.kext (10.1.1)

/Applications/zoom.us.app

[Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8)

/Library/Extensions

[Loaded] com.malwarebytes.mbam.rtprotection.kext (3.0 - SDK 10.12)

/System/Library/Extensions

[Loaded] Terminus.kext (4)

[Not Loaded] RoxioBluRaySupport.kext (1.1.6)

[Loaded] APExtFramebuffer.kext (1.6 - SDK 10.8)

[Loaded] AirParrotDriver.kext (1.8 - SDK 10.8)

[Not Loaded] WD1394HPDriver.kext (1.0.11 - SDK 10.4)

[Not Loaded] WD1394_64HPDriver.kext (1.0.1 - SDK 10.6)

[Not Loaded] WDUSBHPDriver.kext (1.0.11)

[Not Loaded] WDUSB_64HPDriver.kext (1.0.0 - SDK 10.6)

~/Library/Services/ToastIt.service/Contents/MacOS

[Not Loaded] TDIXController64.kext (2.0)


System Launch Agents:

[Not Loaded] 8 Apple tasks

[Loaded] 175 Apple tasks

[Running] 107 Apple tasks


System Launch Daemons:

[Not Loaded] 30 Apple tasks

[Loaded] 187 Apple tasks

[Running] 114 Apple tasks

[Other] One Apple task


Launch Agents:

[Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)

[Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed )

[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-03-02)

[Running] com.ecamm.iglasses3agent.plist (? 8a6f592c - installed 2016-09-23)

[Running] com.bjango.istatlocal.plist (? 628f62a7 - installed 2012-12-04)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-03-02)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-03-02)

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)

[Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-03-02)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-24)

[Loaded] jp.co.canon.MasterInstaller.plist (? 81ce49d7 - installed 2014-08-15)

[Running] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2017-09-20)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2017-10-04)

[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)


User Login Items:

Meteorologist Application (Edward Danley

(/Applications/Meteorologist.app)

MacUpdate Desktop Application (MacUpdate

(/Applications/MacUpdate Desktop.app)

Dropbox Application (Dropbox, Inc.

(/Applications/Dropbox.app)

Macs Fan Control Application (Ilya Parniuk

(/Applications/Macs Fan Control.app)

AppCleaner SmartDelete SMLoginItem (Julien Ramseier - installed 2016-09-23)

(/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)

PhotoStreamAgent SMLoginItem (Mac App Store - installed 2015-10-02)

(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)


Internet Plug-ins:

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

QuickTime Plugin: Unknown (installed 2018-01-19)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-03-02)

AdobePDFViewer: 18.011.20038 (installed 2018-03-02)

Flash Player: 28.0.0.161 (installed 2018-02-06)

EPPEX Plugin: 10.0 (installed 2018-01-16)

PepperFlashPlayer: 28.0.0.161 (installed 2018-02-06)


User Internet Plug-ins:

ZoomUsPlugIn: 4.1.11049.1024 (installed 2017-11-17)


Safari Extensions:

LastPass.safariextz - LastPass - https://lastpass.com/ (installed 2017-12-28)


3rd Party Preference Panes:

Flash Player (installed 2018-02-01)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

M*******D: Disk size: 498.88 GB - Disk used: 256.97 GB

Destinations:

M********t [Local] (Last used)

Total size: 2.00 TB

Total number of backups: 1

Oldest backup: 2017-06-29 00:21:19

Last backup: 2017-06-29 00:21:19


Top Processes by CPU:

Process (count) Source % of CPU

sandboxd Apple 19

WindowServer Apple 8

kernel_task Apple 3

MacsFanControl Ilya Parniuk 0

Dropbox (3) Dropbox, Inc. 0


Top Processes by Memory:

Process (count) Source RAM usage

kernel_task Apple 751 MB

mdworker (17) Apple 310 MB

Dropbox (3) Dropbox, Inc. 187 MB

ocspd Apple 114 MB

mds_stores Apple 96 MB


Top Processes by Network Use:

Process Source Input Output

ocspd Apple 88 MB 3 KB

mDNSResponder Apple 187 KB 78 KB

Dropbox Dropbox, Inc. 73 KB 121 KB

apsd Apple 7 KB 14 KB


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)

mediaanalysisd Apple 16

photolibraryd Apple 15

WindowServer Apple 3

MacsFanControl Ilya Parniuk 0

ContainerMetadataExtractor Apple 0


Virtual Memory Information:

Available RAM 4.21 GB

Free RAM 1.38 GB

Used RAM 3.79 GB

Cached files 2.83 GB

Swap Used 0 B


Software Installs (past 30 days):

Name Version Install Date

Antivirus Zap - Virus & Adware 3.1.0 2018-03-02


Diagnostics Information (past 7 days):

2018-03-02 15:48:44 Dropbox.app Crash


End of report

Posted on

Reply
Question marked as Solved
Answer:
Answer:

All the answers are summarized in that report.


Battery: Health = Service Battery - Cycle count = 222

That is the primary reason your Mac is running slowly. Have Apple replace it: Mac Service Answer Center - Apple Support.


Other observations:


  • Do not use clever hacks that circumvent a Mac's cooling system. They will only result in accelerated hardware failure.
  • There are a large number of 32 bit apps installed on that Mac. They will cause your Mac to run slowly upon installing a future macOS update.
  • Do not install non-Apple "anti-virus" garbage.
  • Do not patronize sites like "Mac Update" that exist for the sole purpose of delivering targeted advertisements for garbage products that should never be installed on any Mac. Excerpted from Effective defenses against malware and other threats:


  • Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
    • Illegally obtained software is almost certain to contain malware.
    • "Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Software dot com, Soft Pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements.
    • If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.

Posted on

Question marked as Solved

Mar 3, 2018 4:17 AM in response to adventurerfl In response to adventurerfl

All the answers are summarized in that report.


Battery: Health = Service Battery - Cycle count = 222

That is the primary reason your Mac is running slowly. Have Apple replace it: Mac Service Answer Center - Apple Support.


Other observations:


  • Do not use clever hacks that circumvent a Mac's cooling system. They will only result in accelerated hardware failure.
  • There are a large number of 32 bit apps installed on that Mac. They will cause your Mac to run slowly upon installing a future macOS update.
  • Do not install non-Apple "anti-virus" garbage.
  • Do not patronize sites like "Mac Update" that exist for the sole purpose of delivering targeted advertisements for garbage products that should never be installed on any Mac. Excerpted from Effective defenses against malware and other threats:


  • Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
    • Illegally obtained software is almost certain to contain malware.
    • "Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Software dot com, Soft Pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements.
    • If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.

Mar 3, 2018 4:17 AM

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User profile for user: adventurerfl

Question: Computer slow