Repeated, Serious Kernel Panics MacBook Pro
Hello,
I'm sure having problems with my MBP and its repeated kernel panics. I can only run in Safe Mode. I've done all the obvious fixes. One question I have: if I can run in SAFE MODE but not in normal, can it still be a hardware issue?
Here is my Etrecheck report:
EtreCheck version: 4.1 (4A162)
Report generated: 2018-03-02 18:08:26
Download EtreCheck from https://etrecheck.com
Runtime: 1:38
Performance: Excellent
Problem: Other problem
Description:
Repeated kernel panics
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Old operating system - Old operating system versions no longer receive security updates.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro Model: MacBookPro11,2
1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
16 RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 ok
BANK 1/DIMM0
8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 85
Video Information:
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800
Drives:
disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI [EFI] 210 MB
disk0s2 - C******r [Core Storage Container] 250.14 GB
disk1 - Macintosh HD (Journaled HFS+) 249.80 GB
disk0s3 - Recovery HD [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 249.80 GB (149.12 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
2 IPv6 addresses
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
OS X Yosemite 10.10.5 (14F27)
Time since boot: Less than an hour
System Load: 1.89 (1 min ago) 1.82 (5 min ago) 1.65 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.apple.FolderActions.folders.plist
Executable: /usr/bin/osascript
Kernel Extensions:
/Library/Extensions
[Not Loaded] FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.12)
/System/Library/Extensions
[Not Loaded] Soundflower.kext (1.6.6 - SDK 10.6)
[Not Loaded] Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.15-2 - SDK 10.11)
System Launch Agents:
[Not Loaded] | 5 Apple tasks |
[Loaded] | 146 Apple tasks |
[Running] | 61 Apple tasks |
System Launch Daemons:
[Not Loaded] | 44 Apple tasks |
[Loaded] | 142 Apple tasks |
[Running] | 77 Apple tasks |
Launch Agents:
[Not Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-06) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-24) |
[Not Loaded] | org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-05-05) |
[Not Loaded] | com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2017-01-18) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-04) |
[Not Loaded] | com.oracle.java.Java-Updater.plist (? b294067b - installed 2015-05-11) |
[Not Loaded] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-13) |
Launch Daemons:
[Not Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13) |
[Not Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-06) |
[Not Loaded] | com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-15) |
[Not Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2015-05-11) |
[Not Loaded] | com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2017-01-18) |
[Not Loaded] | org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-05-05) |
[Not Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-04) |
[Not Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13) |
User Launch Agents:
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-04) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-24) |
[Not Loaded] | com.apple.FolderActions.folders.plist (? 0 - installed 2015-03-03) |
Internet Plug-ins:
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2015-05-04)
FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-25)
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-06)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-24)
AdobePDFViewer: 18.011.20038 (installed 2018-02-24)
Flash Player: 21.0.0.226 (installed 2016-04-25)
Default Browser: 600 (installed 2015-07-16)
QuickTime Plugin: 7.7.3 (installed 2018-02-13)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2017-01-18)
JavaAppletPlugin: Java 8 Update 45 (installed 2015-05-11)
User Internet Plug-ins:
ZoomUsPlugIn: 4.1.20446.0209 (installed 2018-02-26)
3rd Party Preference Panes:
Flash Player (installed 2016-04-15)
Java (installed 2015-04-10)
WacomTablet (installed 2017-01-18)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU |
WindowServer | Apple | 4 |
iconservicesagent (2) | Apple | 0 |
kernel_task | Apple | 0 |
Dock | Apple | 0 |
com.apple.wifi.proxy | Apple | 0 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 941 MB |
com.apple.WebKit.WebContent (3) | Apple | 642 MB |
Safari | Apple | 485 MB |
WindowServer | Apple | 332 MB |
imagent | Apple | 205 MB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
WindowServer | Apple | 2 |
displaypolicyd | Apple | 0 |
com.apple.wifi.proxy | Apple | 0 |
NotificationCenter | Apple | 0 |
AppleIDAuthAgent | Apple | 0 |
Virtual Memory Information:
Available RAM | 12.39 GB |
Free RAM | 9.97 GB |
Used RAM | 3.61 GB |
Cached files | 2.43 GB |
Swap Used | 0 B |
Diagnostics Information (past 7 days):
2018-03-02 17:17:56 Kernel Kernel Panic
3rd Party Kernel Extensions: com.Cycling74.driver.Soundflower 1.6.6 |
2018-02-26 15:30:40 Creative Cloud.app Crash
2018-02-26 08:53:41 AAM Updates Notifier.app Crash
End of report
MacBook Pro with Retina display