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Question: Mac Mini super slow, lots of RAM used

My Mac mini is slow to the point of un-usability. When I restart and just have the browser open it's OK for a while, but as I add mail, a few new safari tabs and OpenOffice and maybe Pages it goes un-usable. It has 8GB of RAM, like my Mac Air at home, which handles all this load fine and then some. I need to have at least these programs/apps open and maybe a few more things at all times (occasionally Photoshop) as I need to flip back and forth among them. Below is my EtreCheck report run right after a recent restart. Even only with a few things open it says I have used 6.14GB RAM..almost 80% for a couple of browser windows and OpenOffice! Please help.


EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-03 09:43:55

Download EtreCheck from https://etrecheck.com

Runtime: 5:14

Performance: Below Average


Problem: Computer is too slow

Description:

Mac mini very slow


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up - There are orphan files that could be removed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

Mac mini (Late 2014)

Mac mini Model: Macmini7,1

1 1,4 GHz Intel Core i5 (i5-4260U) CPU: 2-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok


Video Information:

Intel HD Graphics 5000 - VRAM: 1536 MB

S22F350 1920 x 1080 @ 60 Hz


Drives:

disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - Macintosh HD (Journaled HFS+) 498.89 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk1 - Macintosh HD 498.89 GB (405.69 GB free)

Journaled HFS+

Mount point: /

Encrypted


Network:

Interface usbmodem1410: MT65xx Preloader

Interface en0: Ethernet

Interface en5: iPhone

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 20.63 GB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About a day

System Load: 2.35 (1 min ago) 2.03 (5 min ago) 1.77 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


32-bit Applications:

NameVersion
CORG_1_0_323.9.1.335
Creative Cloud Installer4.2.0.211
Adobe Application Manager10.0.0.49
{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}9.0.0.65
COSY_2_4_2_324.2.0.211
ACR_9_83.9.1.335
Epson Scanner Monitor4.4.0
ILST_21_0_23.9.1.335
CORE_1_0_323.9.1.335
AdobeIPCBroker5.4.0.12
COPS_1_0_323.9.1.335
PSTI_1_3_03.9.1.335
Uninstall Product9.0.0.65
AAMLauncherUtil10.0.0.49
Creative Cloud Uninstaller4.2.0.211
CreativeCloud(URIHandler)4.2.0.211
AAM Registration Notifier7.0.0.485
Uninstaller4.2.0.211
Adobe Flash Player Install Manager28.0.0.161
Setup9.0.0.65
quicklookd325.0
DVD Player5.8
Adobe Desktop Service4.2.0.211
PHSP_18_03.9.1.335
Install4.2.0.211
AAM Updates Notifier9.0.0.281
InkServer10.9
COCM_1_0_323.9.1.335


System Launch Agents:

[Not Loaded]8 Apple tasks
[Loaded]156 Apple tasks
[Running]126 Apple tasks


System Launch Daemons:

[Not Loaded]39 Apple tasks
[Loaded]168 Apple tasks
[Running]123 Apple tasks
[Other]One Apple task


Launch Agents:

[Other]com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-07-25)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28)
[Running]com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2016-12-08)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)
[Other]com.epson.esua.launcher.plist (? 70512568 - installed 2016-11-09)
[Other]com.epson.eventmanager.agent.plist (? cd93600d - installed 2016-12-09)
[Other]com.epson.Epson_Low_Ink_Reminder.launcher.plist (? e5b56ea9 - installed 2015-01-19)


Launch Daemons:

[Loaded]com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-27)
[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-31)
[Running]com.zenmate.charon-xpc.plist (ZenGuard GmbH - installed 2016-12-10)
[Loaded]com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13)


User Launch Agents:

[Running]com.spotify.webhelper.plist (Spotify - installed 2018-02-09)
[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)
[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2016-12-10)


User Login Items:

Dropbox Application (Dropbox, Inc.

(/Applications/Dropbox.app)

ZenMate Application (ZenGuard GmbH

(/Applications/ZenMate.app)


Internet Plug-ins:

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-07)

QuickTime Plugin: 7.7.3 (installed 2018-02-02)

Flash Player: 28.0.0.161 (installed 2018-02-07)


Safari Extensions:

AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-17)
Google Analytics Opt-out Browser Add-on.safariextz - Google, Inc. - http://tools.google.com/dlpage/gaoptout (installed 2017-07-21)
Pin It Button.safariextz - Pinterest, Inc. - http://www.pinterest.com/ (installed 2017-01-07)


3rd Party Preference Panes:

Flash Player (installed 2018-02-02)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
com.apple.WebKit.WebContent (4)Apple7
Activity MonitorApple5
WindowServerApple5
SafariApple4
kernel_taskApple4


Top Processes by Memory:

Process (count)SourceRAM usage
com.apple.WebKit.WebContent (4)Apple1.10 GB
kernel_taskApple782 MB
SafariApple614 MB
mdworker (22)Apple532 MB
soffice202 MB


Top Processes by Network Use:

ProcessSourceInputOutput
DropboxDropbox, Inc.837 KB855 KB
mDNSResponderApple864 KB573 KB
com.apple.WebKit.NetworkingApple771 KB155 KB
apsdApple42 KB33 KB
netbiosdApple54 KB6 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
com.apple.WebKit.WebContent (4)Apple0
sysmondApple0
com.apple.WebKit.NetworkingApple0
Dropbox (3)Dropbox, Inc.0
WindowServerApple0


Virtual Memory Information:

Available RAM1.86 GB
Free RAM43 MB
Used RAM6.14 GB
Cached files1.82 GB
Swap Used0 B


Clean up:

/Library/LaunchAgents/com.epson.eventmanager.agent.plist

/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager

Executable not found

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud

Executable not found

/Library/LaunchAgents/com.epson.Epson_Low_Ink_Reminder.launcher.plist

/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkRe minderAgent

Executable not found

/Library/LaunchAgents/com.epson.esua.launcher.plist

/Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent

Executable not found


Diagnostics Information (past 7 days):

2018-03-02 12:09:02 Last Shutdown Cause: 3 - Hard shutdown

2018-03-02 11:52:21 Safari.app Crash

Enabled Extensions:com.pinterest.extension-HWZFLG9PNK 5 - 1.37.01 Pin It Buttoncom.betafish.adblockforsafari-UAMUU4S2D9 102.66.0 - 2.66.0 AdBlock

2018-03-02 11:51:35 com.apple.appkit.xpc.openAndSavePanelService Crash

Crashing on exception: cannot obtain a proxy for an invalid connection

2018-03-02 11:51:35 Dropbox.app Crash

2018-03-02 11:51:10 FaceTime.app Hang

2018-03-02 11:51:04 OpenOffice.app Hang

2018-03-02 11:51:02 TextEdit.app Hang

2018-03-02 11:51:02 Spotify.app Hang

2018-03-01 17:35:51 Mail.app Hang

2018-02-27 02:02:19 AAM Updates Notifier.app Crash


End of report

Mac mini, macOS High Sierra (10.13.3)

Posted on

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Mar 4, 2018 8:37 AM in response to Eric Root In response to Eric Root

I quit ZenMate and removed it from launch on this machine (I only use it at home on the personal machine). I tried to uninstall CC but apparently I need it to run Photoshop. If there is a way to stop it running in the background please advise as I can't find it.

Mar 4, 2018 8:37 AM

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User profile for user: benjamin141

Question: Mac Mini super slow, lots of RAM used