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Question: Mac Mini super slow, lots of RAM used

My Mac mini is slow to the point of un-usability. When I restart and just have the browser open it's OK for a while, but as I add mail, a few new safari tabs and OpenOffice and maybe Pages it goes un-usable. It has 8GB of RAM, like my Mac Air at home, which handles all this load fine and then some. I need to have at least these programs/apps open and maybe a few more things at all times (occasionally Photoshop) as I need to flip back and forth among them. Below is my EtreCheck report run right after a recent restart. Even only with a few things open it says I have used 6.14GB RAM..almost 80% for a couple of browser windows and OpenOffice! Please help.

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-03 09:43:55

Download EtreCheck from

Runtime: 5:14

Performance: Below Average

Problem: Computer is too slow


Mac mini very slow

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Clean up - There are orphan files that could be removed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

Mac mini (Late 2014)

Mac mini Model: Macmini7,1

1 1,4 GHz Intel Core i5 (i5-4260U) CPU: 2-core

8 RAM Not upgradeable


4 GB DDR3 1600 ok


4 GB DDR3 1600 ok

Video Information:

Intel HD Graphics 5000 - VRAM: 1536 MB

S22F350 1920 x 1080 @ 60 Hz


disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - Macintosh HD (Journaled HFS+) 498.89 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:

disk1 - Macintosh HD 498.89 GB (405.69 GB free)

Journaled HFS+

Mount point: /



Interface usbmodem1410: MT65xx Preloader

Interface en0: Ethernet

Interface en5: iPhone

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 20.63 GB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About a day

System Load: 2.35 (1 min ago) 2.03 (5 min ago) 1.77 (15 min ago)


GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled

32-bit Applications:

Creative Cloud Installer4.2.0.211
Adobe Application Manager10.0.0.49
Epson Scanner Monitor4.4.0
Uninstall Product9.0.0.65
Creative Cloud Uninstaller4.2.0.211
AAM Registration Notifier7.0.0.485
Adobe Flash Player Install Manager28.0.0.161
DVD Player5.8
Adobe Desktop Service4.2.0.211
AAM Updates Notifier9.0.0.281

System Launch Agents:

[Not Loaded]8 Apple tasks
[Loaded]156 Apple tasks
[Running]126 Apple tasks

System Launch Daemons:

[Not Loaded]39 Apple tasks
[Loaded]168 Apple tasks
[Running]123 Apple tasks
[Other]One Apple task

Launch Agents:

[Other]com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-07-25)
[Loaded] (Google, Inc. - installed 2017-09-28)
[Running] (Seiko Epson Corporation - installed 2016-12-08)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)
[Other] (? 70512568 - installed 2016-11-09)
[Other] (? cd93600d - installed 2016-12-09)
[Other] (? e5b56ea9 - installed 2015-01-19)

Launch Daemons:

[Loaded]com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-27)
[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-31)
[Running]com.zenmate.charon-xpc.plist (ZenGuard GmbH - installed 2016-12-10)
[Loaded] (Google, Inc. - installed 2017-10-13)

User Launch Agents:

[Running]com.spotify.webhelper.plist (Spotify - installed 2018-02-09)
[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)
[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2016-12-10)

User Login Items:

Dropbox Application (Dropbox, Inc.


ZenMate Application (ZenGuard GmbH


Internet Plug-ins:

FlashPlayer-10.6: (installed 2018-02-07)

QuickTime Plugin: 7.7.3 (installed 2018-02-02)

Flash Player: (installed 2018-02-07)

Safari Extensions:

AdBlock.safariextz - BetaFish, Inc. - (installed 2017-11-17)
Google Analytics Opt-out Browser Add-on.safariextz - Google, Inc. - (installed 2017-07-21)
Pin It Button.safariextz - Pinterest, Inc. - (installed 2017-01-07)

3rd Party Preference Panes:

Flash Player (installed 2018-02-02)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Process (count)Source% of CPU (4)Apple7
Activity MonitorApple5

Top Processes by Memory:

Process (count)SourceRAM usage (4)Apple1.10 GB
kernel_taskApple782 MB
SafariApple614 MB
mdworker (22)Apple532 MB
soffice202 MB

Top Processes by Network Use:

DropboxDropbox, Inc.837 KB855 KB
mDNSResponderApple864 KB573 KB KB155 KB
apsdApple42 KB33 KB
netbiosdApple54 KB6 KB

Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100) (4)Apple0
Dropbox (3)Dropbox, Inc.0

Virtual Memory Information:

Available RAM1.86 GB
Free RAM43 MB
Used RAM6.14 GB
Cached files1.82 GB
Swap Used0 B

Clean up:


/Applications/Epson Software/Event Manager/

Executable not found


/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud

Executable not found


/Applications/Epson Software/Epson Low Ink minderAgent

Executable not found


/Applications/Epson Software/EPSON Software Software Updater Software Updater Agent

Executable not found

Diagnostics Information (past 7 days):

2018-03-02 12:09:02 Last Shutdown Cause: 3 - Hard shutdown

2018-03-02 11:52:21 Crash

Enabled Extensions:com.pinterest.extension-HWZFLG9PNK 5 - 1.37.01 Pin It Buttoncom.betafish.adblockforsafari-UAMUU4S2D9 102.66.0 - 2.66.0 AdBlock

2018-03-02 11:51:35 Crash

Crashing on exception: cannot obtain a proxy for an invalid connection

2018-03-02 11:51:35 Crash

2018-03-02 11:51:10 Hang

2018-03-02 11:51:04 Hang

2018-03-02 11:51:02 Hang

2018-03-02 11:51:02 Hang

2018-03-01 17:35:51 Hang

2018-02-27 02:02:19 AAM Updates Crash

End of report

Mac mini, macOS High Sierra (10.13.3)

Posted on


Mar 4, 2018 8:37 AM in response to Eric Root In response to Eric Root

I quit ZenMate and removed it from launch on this machine (I only use it at home on the personal machine). I tried to uninstall CC but apparently I need it to run Photoshop. If there is a way to stop it running in the background please advise as I can't find it.

Mar 4, 2018 8:37 AM

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User profile for user: benjamin141

Question: Mac Mini super slow, lots of RAM used