iMac very slow after High Sierra upgrade (EtreCheck report included)
My iMac become very slow after upgrading to High Sierra a few months back. Even opening Safari with no other app open takes ages, with the colour wheel spinning.
I have run EtreCheck (report pasted below) but it shows no Major Issues, and I couldn't interpret the Minor Issues. It says Performance is "Good".
I have 4MB RAM which isn't a lot, but Activity Monitor always shows green Memory Pressure, and CPU always tends to be idle 90% or more so doesn't seem like a CPU issue. I have done NVPRAM and SMC resets and it makes no difference. I have followed instructions from a number of "10 things to improve your Mac's performance" type articles (out of desperation rather than faith in those articles) but no improvement.
Could it be the SATA drive that needs replacing with a SSD? I have heard that High Sierra is unforgiving on non-SSD drives. The SATA drive always seems to be making a noise and doing something even when I am not using the Mac.
If anyone can look at the EtreCheck report below and have any ideas, that would be really appreciated. Thanks in advance!
EtreCheck version: 4.1 (4A162)
Report generated: 2018-03-03 10:47:54
Download EtreCheck from https://etrecheck.com
Runtime: 4:47
Performance: Good
Problem: Computer is too slow
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable RAM - This machine has upgradeable RAM that would help its performance.
Clean up - There are orphan files that could be removed.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Hardware Information:
iMac (27-inch, Mid 2011)
iMac Model: iMac12,2
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
4 RAM At maximum
BANK 0/DIMM0
2 GB DDR3 1333 ok
BANK 1/DIMM0
2 GB DDR3 1333 ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
Drives:
disk0 - WDC WD1001FALS-403AA0 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - i******k (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD [Recovery] 650 MB
disk1 - WD 999.50 GB
External FireWire
disk1s1 32 KB
disk1s3 - i*************p (Journaled HFS+) 999.37 GB
disk2 - WD 2.00 TB
External FireWire
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - E*******************1 (Journaled HFS+) 2.00 TB
disk3 - Western Digital Elements 25A2 2.00 TB
External USB 480 Mbit/s
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - E*******************2 (Journaled HFS+) 2.00 TB
disk4 - Western Digital My Passport 25E4 4.00 TB
External USB 480 Mbit/s
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk4s2 - E**********k (Journaled HFS+) 4.00 TB
disk5 - SanDisk Cruzer Blade 62.72 GB
External USB 480 Mbit/s
disk5s1 - S******P (MS-DOS FAT32) 62.71 GB
Mounted Volumes:
disk0s2 - i******k 999.35 GB (548.75 GB free)
Journaled HFS+
Mount point: /
disk1s3 - i*************p 999.37 GB (388.14 GB free)
Journaled HFS+
Mount point: /Volumes/i*************p
disk2s2 - E*******************1 2.00 TB (511.73 GB free)
Journaled HFS+
Mount point: /Volumes/E*******************1
disk3s2 - E*******************2 2.00 TB (284.09 GB free)
Journaled HFS+
Mount point: /Volumes/E*******************2
disk4s2 - E**********k 4.00 TB (795.94 GB free)
Journaled HFS+
Mount point: /Volumes/E**********k
disk5s1 - S******P 62.71 GB (46.03 GB free)
MS-DOS FAT32
Mount point: /Volumes/S******P
Network:
Interface en0: Ethernet
One IPv4 address
Interface en6: iPad
Interface en5: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 3.10 GB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About 4 days
System Load: 1.43 (1 min ago) 1.54 (5 min ago) 1.52 (15 min ago)
Configuration Files:
/etc/hosts - Count: 10
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist
Executable: /Library/PrivilegedHelperTools/com.bombich.ccc
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.bombich.ccc.scheduledtask.2A90818F-2721-49B5-8AB0-750 72E2E638A.plist
Executable: /Applications/Carbon Copy Cloner.app/Contents/MacOS/ccc_helper.app/Contents/MacOS/ccc_helper 2A90818F-2721-49B5-8AB0-75072E2E638A
Launchd: /Library/LaunchDaemons/com.bombich.ccc.scheduledtask.3E21CA9A-2E72-47D8-929D-31A E341AFE95.plist
Executable: /Applications/Carbon Copy Cloner.app/Contents/MacOS/ccc_helper.app/Contents/MacOS/ccc_helper 3E21CA9A-2E72-47D8-929D-31AE341AFE95
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 179 Apple tasks |
[Running] | 103 Apple tasks |
System Launch Daemons:
[Not Loaded] | 39 Apple tasks |
[Loaded] | 192 Apple tasks |
[Running] | 98 Apple tasks |
[Other] | 4 Apple tasks |
Launch Agents:
[Running] | com.sony.SonyAutoLauncher.agent.plist (? a756a1bd - installed 2015-12-17) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2016-08-11) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30) |
[Not Loaded] | com.splashtop.streamer-for-root.plist (Splashtop Inc. - installed 2018-01-18) |
[Loaded] | com.splashtop.streamer-for-user.plist (Splashtop Inc. - installed 2018-01-18) |
Launch Daemons:
[Loaded] | com.splashtop.streamer-srioframebuffer.plist (Splashtop Inc. - installed 2018-01-18) |
[Loaded] | com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-02-04) |
[Loaded] | com.apple.aelwriter.plist (Apple, Inc. - installed 2014-08-21) |
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12) |
[Loaded] | com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-26) |
[Running] | com.bombich.ccc.plist (? 41245744 - installed 2014-06-07) |
[Loaded] | com.adobe.SwitchBoard.plist (? 856489a3 - installed 2016-05-28) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
[Loaded] | com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2015-09-16) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-30) |
[Running] | com.bombich.ccc.scheduledtask.2A90818F-2721-49B5-8AB0-75072E2E638A.plist (? 8c2cccc2 - installed 2018-03-02) |
[Running] | com.m-audio.firewire.helper.plist (? 951120cb - installed 2011-04-26) |
[Running] | com.splashtop.streamer-daemon.plist (Splashtop Inc. - installed 2018-01-18) |
[Running] | com.bombich.ccc.scheduledtask.3E21CA9A-2E72-47D8-929D-31AE341AFE95.plist (? 21672c94 - installed 2018-03-02) |
User Launch Agents:
[Running] | com.ecamm.printopia.plist (? 0 - installed 2014-07-25) |
[Running] | com.plexapp.helper.plist (? 0 - installed 2012-07-31) |
[Loaded] | com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2014-12-18) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2016-08-11) |
User Login Items:
ConvertoHelper SMLoginItem (Mac App Store - installed 2016-02-17)
(/Applications/Converto.app/Contents/Library/LoginItems/ConvertoHelper.app)
GuidanceLauncher SMLoginItem (Mac App Store - installed 2016-11-22)
(/Applications/Guidance.app/Contents/Library/LoginItems/GuidanceLauncher.app)
goproapp.devicedetection SMLoginItem (installed 2018-01-09)
(/Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app)
com.adobe.SwitchBoard.monitor.plist MachInit
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Internet Plug-ins:
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2016-08-11)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)
QuickTime Plugin: 7.7.3 (installed 2018-01-25)
Flash Player: 28.0.0.161 (installed 2018-02-06)
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2016-08-11)
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-06-04)
SharePointBrowserPlugin: 14.7.3 (installed 2017-04-12)
Silverlight: 5.1.30514.0 (installed 2014-10-18)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26)
Audio Plug-ins:
DVCPROHDAudio: 1.3.2 (installed 2014-06-07)
Safari Extensions:
Google Analytics Opt-out Browser Add-on.safariextz - Google, Inc. - http://tools.google.com/dlpage/gaoptout (installed 2018-02-19) |
SafeFinderForMac.safariextz - Safe Finder For Mac - (installed 2017-06-02) |
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Flip4Mac WMV (installed 2013-03-29)
PreferencesPane (installed 2011-04-26)
Printopia (installed 2014-11-11)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
i******k: Disk size: 999.35 GB - Disk used: 450.60 GB
Destinations:
i*************p [Local] (Last used)
Total size: 999.37 GB
Total number of backups: 26
Oldest backup: 2018-02-28 01:35:02
Last backup: 2018-03-03 10:41:46
Top Processes by CPU:
Process (count) | Source | % of CPU |
mdworker (8) | Apple | 8 |
WindowServer | Apple | 3 |
trustd (3) | Apple | 1 |
kernel_task | Apple | 1 |
sandboxd | Apple | 1 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 689 MB |
mdworker (8) | Apple | 107 MB |
Finder | Apple | 93 MB |
Safari | Apple | 83 MB |
ocspd | Apple | 80 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
ocspd | Apple | 35 MB | 396 B |
mDNSResponder | Apple | 13 MB | 8 MB |
netbiosd | Apple | 2 MB | 18 KB |
apsd | Apple | 8 KB | 8 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
WindowServer | Apple | 2 |
QuickLookUIService | Apple | 1 |
System.bundle | 0 | |
ReportCrash (2) | Apple | 0 |
expressvpnd | ExprsVPN LLC | 0 |
Virtual Memory Information:
Available RAM | 764 MB |
Free RAM | 21 MB |
Used RAM | 3.25 GB |
Cached files | 743 MB |
Swap Used | 679 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Fotor Photo Editor | 3.5.1 | 2018-02-02 |
Clean up:
/Library/LaunchDaemons/com.m-audio.firewire.helper.plist
/Library/StartupItems/M-Audio FireWire Audio Helper/M-Audio FireWire Device Helper
Executable not found
Diagnostics Information (past 7 days):
2018-03-03 10:44:17 qmasterd Crash
dyld: launch loading dependent libraries |
2018-03-01 13:43:13 com.apple.WebKit.WebContent CPU
2018-03-01 02:31:32 HandBrake.app CPU
2018-03-01 01:48:42 CalendarAgent Crash
2018-02-28 23:40:50 Spin Doctor.app Crash
2018-02-28 19:33:14 Splashtop Streamer.app CPU
2018-02-27 11:21:50 iMovie.app CPU
End of report
iMac, macOS High Sierra (10.13.3)