Bluetooth mouse lags and disconnects when bluetooth headphones are connected

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Victor.s Author

Level 1

10 points

Bluetooth mouse lags and disconnects when bluetooth headphones are connected

Setup : Macbook Pro 15 retina with touch bar. Mac Os Sierra 10.12.6

Mouse : Mx Master Logitech

Headphone : Plantronic BackBeat Go

When only the mouse is connected it works perfectly

When i connect the headphones , soom after the mouse starts to lag and soon after i loose connectivity.

Did all steps from this forum but it didn't help . Any other solutions ? It's disappointing to have such an expensive laptop and can't do this basic thing.

MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.6)

Posted on Mar 5, 2018 1:12 AM

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Answer 1

Eric Root

Level 10

684,039 points

Mar 5, 2018 11:38 AM in response to Victor.s

Keyboard/Mouse – Troubleshooting Wireless

Bluetooth devices become unresponsive

Bluetooth Interference Sources

Bluetooth Interference Sources (2)

Bluetooth Wireless Problems

If your Wi-Fi is capable of generating a 5 GHz signal, try that.

Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time. You may need to do this several times.

Reset NVRAM/PRAM

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Bluetooth mouse lags and disconnects when bluetooth headphones are connected

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