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cant log out of an invalid apple id on new phone

i have retreived an old backup by mistake - on it was my old apple id - which is no longer valid - now i'm stuck logged in to icloud with an invalid apple id - cant log off or erase it - cant replace it - email address is old and no longer available - itunes works fine with current valid apple id - but i keep getting pop ups to put password and cant upload correct backup

iPhone 7, iOS 11.2.6

Posted on Mar 5, 2018 7:13 AM

Reply
4 replies

Mar 5, 2018 7:22 AM in response to shahar252

Apple IDs remain valid. You can try to recover it using the links below.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.


Apple ID - Find



Enter your Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage




Apple ID – Forgot Password


or take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the receipt also.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

cant log out of an invalid apple id on new phone

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