You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What do these statements tell us about an iPhone?

Hi, after entering the iPhone serial number here (Check Your Service and Support Coverage - Apple Support) when it says:


"

Valid Purchase Date

A validated purchase date lets Apple quickly find your product and provide the help you need.




Repairs and Service Coverage: Expired

Our records indicate that your product isn’t covered under Apple’s Limited warranty or an AppleCare product for hardware repairs and service based on the estimated expiration date.
Learn about Apple’s coverage information for your productOpens in a new window

https://getsupport.apple.com/?sn=xxx&locale=en_UShttps://getsupport.apple.com/?sn=xxx&locale=en_UShttps://getsupport.apple.com/?sn=xxx&locale=en_UShttps://getsupport.apple.com/?sn=xxx&locale=en_UShttps://getsupport.apple.com/?sn=xxx&locale=en_USSet up a repair

"

Does this mean that this specific iPhone has an age more than one year (because as I've heard that apple gives a warranty of 1 year for each new iPhone)? Or is it also possible for brand new iPhones to have this kind of information (expired)?

There is another question here:

Should the picture which appears after entering the serial number, showing the product, match in color with the product I want to know the information about? I mean is it just a picture to clarify the model or the color in that image shown there should be the same as the iPhone which I entered its serial number?

iPhone SE, iOS 9.3, Not sure about the OS version

Posted on Mar 5, 2018 10:10 AM

Reply
16 replies

What do these statements tell us about an iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.