My iMac is very slow.
I have run Etrecheck report but I do not know how to interpret it. It appears that no major issue is identified but the performance is marked as being poor.
What can I do?
EtreCheck version: 4.1 (4A162)
Report generated: 2018-03-05 11:06:00
Download EtreCheck from https://etrecheck.com
Runtime: 10:12
Performance: Poor
Problem:Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable RAM - This machine has upgradeable RAM that would help its performance.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Hardware Information:
iMac (27-inch, Mid 2011)
iMac Model: iMac12,2
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
4 RAM At maximum
BANK 0/DIMM0
2 GB DDR3 1333 ok
BANK 1/DIMM0
2 GB DDR3 1333 ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
Drives:
disk0 - WDC WD1001FALS-403AA0 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (533.85 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en7: iPhone 3
Interface en5: iPhone
Interface en6: iPhone 2
Interface fw0: FireWire
Interface en1: AirPort
802.11 a/b/g/n
One IPv4 address
2 IPv6 addresses
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 2.56 GB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About a day
System Load: 1.80 (1 min ago) 1.55 (5 min ago) 1.46 (15 min ago)
Security:
System | Status |
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist
Executable: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/PACESupport.plist
Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)
/System/Library/Extensions
[Not Loaded] PACESupport.kext (5.7)
[Not Loaded] PACESupport2.kext (5.7)
[Not Loaded] PACESupportFamily.kext (5.7)
[Not Loaded] WD1394HPDriver.kext (1.0.9)
[Not Loaded] WDUSBHPDriver.kext (1.0.11)
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[Not Loaded] PACESupportLeopard.kext (5.7)
[Not Loaded] PACESupportPanther.kext (5.7)
[Not Loaded] PACESupportSnowLeopard.kext (5.7)
[Not Loaded] PACESupportTiger.kext (5.7)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 159 Apple tasks |
[Running] | 122 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 34 Apple tasks |
[Loaded] | 174 Apple tasks |
[Running] | 123 Apple tasks |
[Other] | 2 Apple tasks |
Launch Agents:
[Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-22) |
[Running] | com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2017-11-12) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Not Loaded] | com.oracle.java.Java-Updater.plist (? 0 - installed ) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-13) |
[Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13) |
[Running] | com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-11-12) |
[Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) |
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-11) |
[Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-22) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) |
[Not Loaded] | com.oracle.java.Helper-Tool.plist (? 0 - installed ) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-11-08) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) |
[Other] | PACESupport.plist (? ab6b5614 - installed 2008-08-20) |
User Launch Agents:
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
[Running] | com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2017-02-28) |
[Loaded] | com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-04) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-13) |
User Login Items:
CleanMyMac 3 Menu Application (installed 2018-03-05)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-22)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-03-05)
QuickTime Plugin: 7.7.3 (installed 2018-01-27)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-03-05)
AdobePDFViewer: 18.011.20038 (installed 2018-03-05)
CANONiMAGEGATEWAYDL: 3.1.0.2 (installed 2017-09-15)
Flash Player: 28.0.0.161 (installed 2018-03-05)
NP_2020Player_IKEA: 7.2.0.53 (installed 2017-06-26)
User Internet Plug-ins:
WebEx64: 1.0 (installed 2014-12-29)
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Flip4Mac WMV (installed 2012-05-15)
Trusteer Endpoint Protection (installed 2017-12-11)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 465.50 GB
Destinations:
i**********p [Local] (Last used)
Total size: 1.00 TB
Total number of backups: 20
Oldest backup: 2017-11-17 02:31:11
Last backup: 2018-02-22 19:17:51
Top Processes by CPU:
Process (count) | Source | % of CPU |
system_profiler | Apple | 47 |
RTProtectionDaemon | Malwarebytes Corporation | 18 |
helpd | Apple | 3 |
trustd (4) | Apple | 3 |
WindowServer | Apple | 3 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 496 MB |
system_profiler | Apple | 379 MB |
mdworker (18) | Apple | 254 MB |
helpd | Apple | 153 MB |
mds_stores | Apple | 72 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
mDNSResponder | Apple | 26 MB | 11 MB |
netbiosd | Apple | 191 KB | 118 KB |
apsd | Apple | 13 KB | 15 KB |
SystemUIServer | Apple | 0 B | 10 KB |
rapportd | Apple | 1 KB | 5 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
WindowServer | Apple | 3 |
RTProtectionDaemon | Malwarebytes Corporation | 1 |
syspolicyd | Apple | 0 |
SystemUIServer | Apple | 0 |
mDNSResponder | Apple | 0 |
Virtual Memory Information:
Available RAM | 1.37 GB |
Free RAM | 18 MB |
Used RAM | 2.63 GB |
Cached files | 1.35 GB |
Swap Used | 132 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Photos Duplicate Cleaner | 1.9 | 2018-03-03 |
End of report