AOL mail not working on iPhone

I am having the SAME issue! It’s making me insane right now. I was thinking also that it might be an AOL problem but when I look at my daughters phone, which is exactly same as mine it’s all fine.

How is it possible that 12 hours ago it all worked fine and then WHAM! it’s all messed up! It makes no sense. I changed nothing! I’m so frustrated. I will continue to read through it all to see if you were ever able to resolve it. I don’t like the AOL app at all!! I want it back from the standard Mail.

Ok, I cannot find ANYWHERE in any settings on my phone where it says anything about 2 Factor Authentication. I am so frustrated right now. I just need someone to explain to me in layman’s terms how to fix this? I use my email on my phone for everything...

Lots of people have figured it out, and posted their solutions in the thread you just posted to. There are multiple solutions, as it is one symptom with several different causes. So the best thing to do is to read the thread for the solution that is specific to your situation.

I have been working on this for 3 days and finally called AOL and was told they could recover my 2000 Emails but it would cost me 35.00 a month. That was for a package that contained tech support, identity theft, AARP discounts, I stopped him right there and told him I didn't need a package I just wanted my emails back. I told him I had them Sunday and Monday afternoon they were gone. He said he could downgrade the package to 9.95 a month and I told him I was not doing that and he said what if he gives me a 30 day free trial. At that point I told him to shove it. I said I had just seen an ad in AOL trying to sell data recovery in a package so I figured they turned off my Emails and are holding them hostage.

Just happened to me as of last night. No idea why. I hate my IPhone from the get go but got a deal on it crazy me. One more time for my dull brain this morning. I can’t send mail. What do I do step by step. I have an AOL email address. Is it a sprint problem? Is it an AOL problem. Is it apple settings I I should change or sprint or AOL. Help I am getting older by the minute and am frustrated

I tried logging in with the browser but it did not show any proper settings at all, I used google. I think this might be a verizon problem or an Apple problem unless it is to do with the hacker messing it all up. Thanks for trying to help me though

Deewells wrote:

my iphone refuses to accept my password despite I know it is the right one., so I cannot log in to my account with safari, is it possible to do this on my computer, I can get my emails ok on the computer. All this came about with being hacked, I have had to change all my passwords, cancel all credit cards, , I have been locked out of PayPa; , its been terrible, do not allow anyone to go into your computer with remote access as there are many very expert scammers out there

Let me repeat what I said in the post you responded to, with emphasis:

You must log in to your AOL account using a web browser on a computer. This is where you will find the security settings.

This is the most ourtragous problem...I too have been using Aol for 20 years...and now am so frustrated with the lack of planning Aol has neglected to do...now it’s part of Verizon today, yahoo yesterday...wtf

Aol has screwed up Iphone and ipads...and no mail loads and comes though.

I dislike the Aol Ap. It is cumbersome. Not well designed. And does not function the way I work. So the ap is not an option.

Apple tech has been wonderful but when u put crap in you get crap out. Aol is sadly big time crap.

their servers do not permit removal of emails (100,000+) and are clogging systems...this is just one of the Aol issues.

Aol planning engineers obviously do not play nice in the field with other communications companies when building their newest program.

If you call and get an Aol tech on the phone their people are rude, condescending and obnoxious an located in centers in some other region, English maybe, but a non American speaking English region. (How dare they use the title America on line!)

I have deleted Aol from my apple devices and reinstalled at least 20 x with the help of an apple tec and now on my own. AOL is constipating my devices. I am furious. If u have this problem, it is real...and you too need to make some efforts to reach main Verizon offices, the newest owner of Aol. Perhaps if enough complaints are made immediately Aol system engineers may be ordered to work with consumers in mind and compatable with the many devices on the market.

Aol is either arrogant or simply does not care enough to take their members into consideration. So far for me there is no solution except to remove Aol and reinstall after almost every email on my iPhone and iPad.

not a good way to function. Right?

OMGSH! Been working on this for 2-3 days!! I have 4 email accounts, I'm receiving mail fine but cannot send. Keeps telling me its a gmail password that's not correct. Well after doing everything that's been mentioned and turning off/on all my email accounts...now it's coming up aol password! Which I should've know from the start it was aol because aol is always an issue! Something like this did happen to me also a few years back on my iphone 7. I figured with an X I would be glitch free! Going to try the password thing that FrankV mentioned! Ugh! Better work! I'm ready to toss this phone and never get an iphone again!

The problem is that aol and apple have ego issues...engineers should communicate info between companies.

its not an apple issue alone. Aol needs to make some overtures and iron out this issue or they stand to loose accounts. Paying accounts...There isn’t even a call center in the USA for Aol...and they have the nerve to call themselves ‘america on line’

I don’t think so....they don’t serve Americans well. Call centers are staffed by nasty non American english speaking personnel- who attack and/or reroute customers...apple or Aol or both preferably need to take this situation and solve it. It would be a very positive PR move...for one of those companies....or they will loose us all.

Someone please help. I have had an AOL email account for over 20 years and since last week, everything has unraveled. Trying to migrate to a different email service makes my head hurt. Every 3 hours, my AOL email stops working on my iPhone and Mac. I have read through 15 pages of suggestions and tried several of them, but every 2-3 hours, my email stops syncing. Can someone pleeeease offer a solution to this problem? I have tried changing my password, tried turning off two factor authentication, tried using app passwords ( app password not accepted) etc , etc. HELP!

I have same issue on Apple products. when filling out information on search engine I get "invalid e-mail address". I have been an apple disciple for over 20 years and I am getting fed up with their lack of service and dependable IOS products. Get you act together. If it is intentional to not play nice with others then your fate will run its own course.

Thanks to all. I finally got things sorted out. Not really sure which one of the suggestions worked but I am getting my emails again. Having said that, the message is clear. I need to run, not walk, from this account which I've had for 20 years as fast as I can. I found an iCloud alias email which is reasonable and will start the painful process of migrating.

Aol email on my iPhone stopped working recently in the same fashion as the OP. Difference is when I kept getting the error message saying my Aol email username and password were incorrect (even though they were not, like the OP), I decided to delete the Aol account off the iPhone and then attempt to setup the account again. During the setup, after I typed my Aol username and password, I immediately get an apple.com ad showing iPhones and prices. No error message. I have no idea why this ad shows up in a setup process. It only then gives me the option to press cancel, in turn cancelling out the whole email setup process. I have tried the two step verification and when I go back to set up my Aol email on the iPhone, I am again redirected to an apple.com ad showing iPhones and their prices. I have even also attempted setting up my Aol email account onto my partners iPhone and received the same apple.com iPhone ad in the setup process. What the heck is this??? Is this an Apple or an Aol glitch??? Though clunky, I have resorted to using another email app to view my Aol email on the iPhone for now. I refuse to utilize the official Aol app as it comes littered and loaded with other content not needed.

This same aol message and inability to access email on my iPhone just began happening within the last week. No problem with email on my laptop. I've tried all the suggestions thus far. Any more ideas?