AOL mail not working on iPhone

Recently using iPhone 8+ and Apple Mail (linked to AOL), I could not send emails with photo attachments and stopped getting the usual number of emails. I just updated the AOL app on my phone and both AOL app and Apple Mail now seem to be working with attachments. Surprised it was that easy.

I had this problem before and followed Lawrence Finch's advice to delete the AOL account and set it up again. It worked for a few weeks. Today I am unable to access any of my two AOL email accounts AND two Comcast accounts that I have set up on my phone. Deleting the accounts and setting them up again does not work either.

I also went to settings and my aol account, then SMTP, then tried to enter my aol screen names and passwords, However for each SMTP account, it says OFF and when I tap on each one to try and enter the screen names and passwords, all the information is greyed out and I am unable to enter in information. Very frustrating.

I was forced Over to Aol from Verizon two years ago. Everything was fine. Now I have an email account attached to mine I never created and also found out from AOL the aol.mail in not a secure server. So they have NO idea how this other email was attached. I got five different answers and they refuse to take it off. This started in June. So please turn two factor on. And also when using the "code" for Iphone you now can not encrypt aol mail. So be aware that from what AOL told me anywhere you log in is not secure. Also I was told I had hackers and viruses lol and I have security on my pc and they wanted remote access after I paid them 199.00 with a credit card. And YES it was the legit AOL number. She called me 8 times that day. Never let them get on your PC. I was in schock a company tried the scam method on me. I have reported that to the appropriate parties. Just be safe they are sketchy.

It's sort of an AOL problem, but it's actually not a problem as much as the way your AOL account is configured for security. This thread has posts discussing all of the reasons this could be happening. There's more than one - there are at least 3, and may be more.

Deewells wrote:

I cannot send or receive emails, where did you find the 2 step security as I cannot find it in settings and mail

You must log in to your AOL account using a web browser on a computer. This is where you will find the security settings.

I have an Iphone 7. As of 11/2, I discovered I wasn't picking up any new emails on my phone since 10/22. I did all of the above to no avail. Therefore, I went to AOL directly from my Safari, and it showed that my account was in the cloud, I downloaded it, entered my password and now use the aol icon instead of the mail icon, deleted the mail icon and I'm back in business!

It's a glitch, apparently.

This also happens to me, but it’s worse.

1. AOL mail won’t send or receive on my iPhone.

2. Also won’t send or receive on my pc in outlook

3. Webmail on my pc works fine.

4. Logging into webmail on my pc fixed both iPhone mail and outlook pc mail.

AOL help has had me pay for a subscription to their tech support. After two phone calls , almost 2 hours each, they’re unable to fix it. They keep talking about third party apps. I don’t see how the same problem can exist in 2 third part apps (pc outlook and iPhone).

I hope someone has an idea.

When I down loaded the first IOS 12.1 I believe on my Iphone 8, the AOL contacts quit updating. AOL mail worked fine. Then I hoped IOS 12.2 would fix the problem. NO! In fact all my contacts on my phone disappeared. When I use carddav.aol.com like always, there apparently is no server or port identifed in the IOS software. It is for AOL mail. This looks like an Apple software problem. I have used AOL for over two decades; everybody knows this e-mail address. I have over 200 contacts on AOL. Now I can't access them so SIRI can make phone calls for me. APPLE, please fix this.

ira292 wrote:

When I down loaded the first IOS 12.1 I believe on my Iphone 8, the AOL contacts quit updating. AOL mail worked fine. Then I hoped IOS 12.2 would fix the problem. NO! In fact all my contacts on my phone disappeared. When I use carddav.aol.com like always, there apparently is no server or port identifed in the IOS software. It is for AOL mail. This looks like an Apple software problem. I have used AOL for over two decades; everybody knows this e-mail address. I have over 200 contacts on AOL. Now I can't access them so SIRI can make phone calls for me. APPLE, please fix this.

Did you follow Lawrence's suggestion?

I do not have 2 part authentication either. I did go and delete account again and then reinstalled it. Now SOMEHOW I am able to send emails for now.. magically works now. Only took 3 months lol

It’s the only thing that worked for me. After installing AOL, I went back to the 2 way verification. I appreciate your comment.

See this persons answer. nextevolution3 It worked for me with the same problem. You might have to do it more than once to get everything working again.

I suspect the problem is on the AOL end. If you open the mail app do emails download as you wait?

I'm not sure if this will be helpful, but I found this page that deals with AOL mail on mobile devices - it has a section dealing with iOS devices:

https://help.aol.com/articles/aol-mail-mobile-mail

Delete the AOL account, then add it back. Settings/Passwords & Accounts