Slow Mac Laptop
My MacBook Pro laptop (2012) has been acting up lately and has been very slow. The webpages take forever to load, as well as the applications. I have the latest updates installed (Mac OS high sierra) . I went through some posts and saw that they suggested to do the EtreCheck. I did the report but am confused on how to approach the problem to solve it. I attached the report below. What should I do to clean out the problem?
EtreCheck version: 4.1 (4A162)
Report generated: 2018-03-07 11:56:12
Download EtreCheck from https://etrecheck.com
Runtime: 8:32
Performance: Below Average
Problem: Beachballing
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Corrupt filesystem - This machine shut down due to a corrupt filesystem.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable - This machine’s RAM could be upgraded and the mechancial hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
4 RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 ok
BANK 1/DIMM0
2 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 709
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s3 - Recovery HD [Recovery] 650 MB (78 MB free)
Journaled HFS+
Mount point: /Volumes/Recovery HD
disk1 - Macintosh HD 498.88 GB (417.80 GB free)
Journaled HFS+
Mount point: /
Encrypted
Network:
Interface en0: Ethernet
Interface en4: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 22.72 GB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About 4 days
System Load: 1.65 (1 min ago) 2.83 (5 min ago) 4.06 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 205 Apple tasks |
| [Running] | 77 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 41 Apple tasks |
| [Loaded] | 202 Apple tasks |
| [Running] | 88 Apple tasks |
| [Other] | 2 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-28) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? 439d8ffa - installed 2017-03-15) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-18) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-18) |
| [Running] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-28) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-03-15) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-18) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-09-11) |
User Launch Agents:
| [Other] | com.apple.CSConfigDotMacCert-estheryakubova@me.com-SharedServices.Agent.plist (? 0 - installed ) |
| [Other] | com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (? 0 - installed ) |
User Login Items:
iTunesHelper Application (Apple, Inc. - installed 2018-01-26)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-08)
QuickTime Plugin: 7.7.3 (installed 2018-01-19)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-25)
AdobePDFViewer: 18.011.20038 (installed 2018-02-25)
Flash Player: 28.0.0.161 (installed 2018-02-08)
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)
SharePointBrowserPlugin: 14.5.4 (installed 2015-08-31)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
Silverlight: 5.1.30317.0 (installed 2014-07-01)
JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-06-10)
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Java (installed 2017-06-10)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| com.apple.WebKit.WebContent (3) | Apple | 19 |
| kernel_task | Apple | 8 |
| WindowServer | Apple | 7 |
| sandboxd | Apple | 6 |
| RdrCEF | Adobe Systems, Inc. | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| com.apple.WebKit.WebContent (3) | Apple | 996 MB |
| kernel_task | Apple | 579 MB |
| mdworker (6) | Apple | 56 MB |
| Microsoft PowerPoint | 47 MB | |
| Safari | Apple | 39 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| com.apple.WebKit.Networking | Apple | 784 KB | 587 KB |
| mDNSResponder | Apple | 1015 KB | 350 KB |
| apsd | Apple | 140 KB | 39 KB |
| netbiosd | Apple | 18 KB | 10 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 4 |
| RdrCEF | Adobe Systems, Inc. | 2 |
| AddressBookSourceSync | Apple | 1 |
| accountsd | Apple | 0 |
| launchd | Apple | 0 |
Virtual Memory Information:
| Available RAM | 539 MB |
| Free RAM | 16 MB |
| Used RAM | 3.47 GB |
| Cached files | 523 MB |
| Swap Used | 98 MB |
Clean up:
~/Library/LaunchAgents/com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc5 6a8fd83a6f7ae.plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found
~****************************************************************a@m************ *******************t
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert
Executable not found
Diagnostics Information (past 7 days):
2018-03-03 12:37:12 Last Shutdown Cause: -60 - Corrupt filesystem
2018-03-03 12:21:30 Microsoft Word.app Hang
2018-03-03 12:21:29 ChemDraw Professional 17.0.app Hang
2018-03-01 12:11:41 Messages.app Hang
End of report
MacBook Pro
