Messenger does not notif

My messenger app does not show notification when a message comes in. I use iphone x. The notification in settings-notification is on for messenger. And notification is also on in messenger itself. Hope you can help. Thanks

Posted on Mar 8, 2018 5:01 AM

Reply
1 reply

Mar 8, 2018 5:22 PM in response to Cjmdecastro

Hello Cjmdecastro,

Thank you for using Apple Support Communities!

I understand from your post that you are not seeing notifications for the Messages app even though you have the settings enabled. The following article has information which may help resolve this type of issue:

Use notifications on your iPhone, iPad, and iPod touch - Apple Support

If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you don't get notifications for a specific app, try these steps:

  1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Notifications are turned on.
  2. If you have notifications turned on for an app but you're not receiving alerts, you might have Banners turned off. Go to Settings > Notifications, turn on Show as Banners and choose a type of banner that you want to see.
  3. Make sure that you’re signed in to your Apple ID. Go to Settings > iTunes & App Stores and enter your Apple ID and password.
  4. Make sure that Do Not Disturb is turned off. Go to Settings > Do Not Disturb and turn it off. Or swipe up from the bottom of the screen to open Control Center and tap User uploaded file.
  5. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.
Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messenger does not notif

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.