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Question: Apple Pay fails on Web Sites

Apple Pay works great for me in stores, but fails badly on web sites...


When I'm at a web site, I click the Apple Pay button .. and up comes the Apple Pay sheet with all my details. I confirm the Apple Pay on my watch, when then says "Processing..." for about 45 seconds, and then apparently gives up .. and nothing happens on the web site (I have to click Cancel to give up on using Apple Pay).


This happens all the time. Anyone know what is causing this, I'm pretty disappointed by the whole fragile experience.


--Tim

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Mar 9, 2018 1:58 PM in response to Tim Hill1 In response to Tim Hill1

Your post is a little confusing. If you're using Apple Pay on a website, you need to use the Touch ID on your Mac to accept. I don't understand what your Apple Watch has to do with this.


Use Wallet & Apple Pay on Mac - Apple Support

Mar 9, 2018 1:58 PM

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Mar 9, 2018 2:12 PM in response to IdrisSeabright In response to IdrisSeabright

To clarify. I'm using Safari on my Mac (which does have TouchID as you note), but it's in clamshell mode with external monitor. So, quite correctly, it asks me to use my Apple Watch (actually I'd have preferred it ask to use my iPhone, but whatever). So the Safari Apple Pay dialog asks to confirm on my watch, which I do .. then I get "Processing..." on my watch and nothing happens.

Mar 9, 2018 2:12 PM

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Mar 9, 2018 2:25 PM in response to Tim Hill1 In response to Tim Hill1

Interesting. I can't find any information in Apple's help documents that this is even possible. This is the only article a search turned up. It seems to indicate that you should be able to use your phone:


https://www.imore.com/how-use-apple-pay-mac


I'd contact Apple directly for more information.

Mar 9, 2018 2:25 PM

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Question: Apple Pay fails on Web Sites