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Question: old documents on iCloud are zero bytes

I have a lot of old, but important files that are now reporting as being 'damaged' and 'zero bytes'.


They used to open fine... and now they don't.


Any ideas anyone ?


cheers,

crisb.

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Mar 10, 2018 12:51 PM in response to Cris Blyth In response to Cris Blyth

Go to iCloud.com using a computer and select Settings. When that page loads, look at the bottom left side under Advanced and see if you can restore from there.


How to Recover Files, Contacts, Calendars and Reminders in iCloud

Mar 10, 2018 12:51 PM

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Question: old documents on iCloud are zero bytes