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Question: wifi

My iPhone does not get connects to WiFi when it is at distance of hardly 5 meters..it needs to be very near to my router like in the radius of 2-3 meters..what can be done to improve my iphones wifi signal strength ????

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Mar 12, 2018 5:32 PM in response to Rush3112 In response to Rush3112

Hello Rush3112,

I understand that your iPhone doesn't connect to your Wi-Fi connection at a distance of five meters, it needs to be closer to your router to establish a connection.

First, is this happening with other devices, or just your iPhone? There are good steps that you can try in this support article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network .

I also recommend looking at this article to identify sources of Wi-Fi interference: Potential sources of Wi-Fi and Bluetooth interference .

Let me know what happens.

Regards.

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Question marked as Helpful

Mar 12, 2018 5:32 PM in response to Rush3112 In response to Rush3112

Hello Rush3112,

I understand that your iPhone doesn't connect to your Wi-Fi connection at a distance of five meters, it needs to be closer to your router to establish a connection.

First, is this happening with other devices, or just your iPhone? There are good steps that you can try in this support article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network .

I also recommend looking at this article to identify sources of Wi-Fi interference: Potential sources of Wi-Fi and Bluetooth interference .

Let me know what happens.

Regards.

Mar 12, 2018 5:32 PM

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Mar 12, 2018 5:34 PM in response to MoonJ. In response to MoonJ.

Thank you for your interested and reply.


This issue is only with my iPhone

My iPod and iPad does get connected to my router if I am at a distance of more then 5 meters. However, for an iPhone, I need to be very close like less than 3 meters to get connected to WiFi router

Mar 12, 2018 5:34 PM

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Mar 13, 2018 6:29 AM in response to Rush3112 In response to Rush3112

Greetings Rush3112,

Thanks for getting back with us. I have something else for you to try.

I would like you to reinstall iOS on your iPhone to see if this helps.

First, use this article to make sure that you have a backup of your iPhone: How to back up your iPhone, iPad, and iPod touch. Then, use this article to reinstall iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch. Note: This article is intended to be for a different issue but following steps 1-5 will help you reinstall iOS without erasing data.
Let me know if you have any questions.
Cheers.

Mar 13, 2018 6:29 AM

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Question: wifi