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Question: How do I reconnect with internet?

Updated to El Capitan recently.

Suddenly lost internet connection last night.

Diagnostic said it was a self assigned IP problem. Thanks

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Mar 11, 2018 9:49 AM in response to deborahinfrance In response to deborahinfrance

Hi,


You can actually generate a report that you can copy and paste in your Reply here. Hopefully someone with internect connection experience more than myself can help you ...


Create a diagnostics report

Wireless Diagnostics automatically saves a diagnostics report before it displays its summary. You can create the same report at any time by holding down the Option key and choosing Create Diagnostics Report from the Wi-Fi status menu User uploaded file. It can take your Mac several minutes to create the report.


OS X El Capitan or earlier saves the report to your desktop.

The report is a compressed file with a name that begins “WirelessDiagnostics.” It contains many files that describe your wireless environment in detail. A network specialist can examine them for further analysis.



Check for Wi-Fi issues using your Mac - Apple Support

Mar 11, 2018 9:49 AM

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Mar 11, 2018 12:19 PM in response to leroydouglas In response to leroydouglas

It is now more than 3 hours that I have been trying to figure this out.

I have restarted my computer and have tried to generate a diagnostics report but even failed at that.

Can I pay some one to do an online chat with me and just walk me through. It seems like this is a very common problem that one of you can solve in 5 min. Thank you

Mar 11, 2018 12:19 PM

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Mar 11, 2018 12:33 PM in response to deborahinfrance In response to deborahinfrance

It would be helpful if you say what you have done for the last 3 hours trying to resolve this.


Is this your own personal Network?


Is it your router, is it near by? Unplug it for a hard restart, and try again. Same for modem.


If this is a cable modem, Can you plug in the ethernet cable directly to the computer, bypassing the wifi ?


Make changes to your Network Preferences.


Fall back to a previous OS using your backup plan.


How To Fix Common Connection Wi-Fi Issue: Self-assigned IP on MacBook - Technobezz


Wi-Fi has Self-Assigned IP Address

Mar 11, 2018 12:33 PM

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Question: How do I reconnect with internet?