Free system capacities but low performance

Dear Community

Our machine is operating very slowly. Already starting up may takes a few minutes. Exhausted cpu oder memory capacity don’t seem to be the problem on a first sight. Still there are some processes needing relatively much performance on my impression. More as a note, we also have installed parallels desktop to use windows software. During usage of parallels desktop, the performance is very low. Anyhow, I do have the impression something is braking the system permanentely. Hope to figure out what it is.

Below you'll find our EtreCheck report.

Many thanks in advance.

Rico

-

EtreCheck version: 4.1.3 (4A186)

Report generated: 2018-03-12 10:16:53

Download EtreCheck from https://etrecheck.com

Runtime: 4:40

Performance: Good

Problem: Computer is too slow

Description:

Our machine is operating very slowly. Already starting up may takes a few minutes. Exhausted cpu oder memory capacity don’t seem to be the problem on a first sight. Still there are some processes needing relatively much performance on my impression. More as a note, we also have installed parallels desktop to use windows software. During usage of parallels desktop, the performance is very low.

Anyhow, I do have the impression something is braking the system permanentely. Hope to figure out what it is.

Many thanks in advance.

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (21.5-inch, Late 2012)

iMac Model: iMac13,1

1 2.7 GHz Intel Core i5 (i5-3335S) CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Video Information:

NVIDIA GeForce GT 640M - VRAM: 512 MB

iMac 1920 x 1080

Drives:

disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk1 - LaCie little disk 320.07 GB

External USB 480 Mbit/s

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 - B***************n (Journaled HFS+) 319.73 GB

Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (860.97 GB free)

Journaled HFS+

Mount point: /

disk1s2 - B***************n 319.73 GB (57.71 GB free)

Journaled HFS+

Mount point: /Volumes/B***************n

disk2s1 - C**********3 80 MB (9 MB free)

HFS+

Mount point: /Volumes/C**********3

Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 543 MB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 17 hours

System Load: 2.15 (1 min ago) 1.95 (5 min ago) 1.81 (15 min ago)

Security:

System	Status
Gatekeeper	Mac App Store and identified developers
System Integrity Protection	Enabled

Unsigned Files:

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

Name	Version
Microsoft Office-Erinnerungen	14.7.3
Microsoft Document Connection	14.7.3
Microsoft Alerts Daemon	14.7.3
TeamViewer QuickSupport	10.0.36974
InkServer	10.9
Open XML for Excel	14.7.3
Microsoft Word	14.7.3
Microsoft Chart Converter	14.7.3
Microsoft Database Utility	14.7.3
Microsoft Ship Asserts	1.1.4
Microsoft Graph	14.7.3
Microsoft Outlook	14.7.3
DVD-Player	5.8
Microsoft-Fehlerberichterstattung	2.2.9
Microsoft Query	12.0.0
quicklookd32	5.0
Adobe Flash Player Install Manager	21.0.0.197
Microsoft Upload Center	14.7.3
Microsoft Excel	14.7.3
Microsoft Database Daemon	14.7.3
Canon IJ Printer Utility	7.27.2
Solver	1.0
Microsoft Clip Gallery	14.7.3
My Day	14.7.3
SyncServicesAgent	14.7.3
Microsoft Office-Setup-Assistent	14.2.0
GarageBand	6.0.5
Office365Service	14.7.3
iMovie 9.0	9.0.9
Microsoft PowerPoint	14.7.3
Formel-Editor	14.2.0

Kernel Extensions:

/Applications/Parallels Desktop.app

[Not Loaded] prl_hypervisor.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)

[Not Loaded] prl_netbridge.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)

[Not Loaded] prl_usb_connect.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)

[Not Loaded] prl_vnic.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)

System Launch Agents:

[Not Loaded]	9 Apple tasks
[Loaded]	160 Apple tasks
[Running]	121 Apple tasks

System Launch Daemons:

[Not Loaded]	37 Apple tasks
[Loaded]	174 Apple tasks
[Running]	121 Apple tasks
[Other]	One Apple task

Launch Agents:

[Not Loaded]	com.teamviewer.teamviewer_desktop.plist (? 5984e04 - installed 2016-11-28)
[Not Loaded]	com.teamviewer.teamviewer.plist (? bb938493 - installed 2016-11-28)
[Loaded]	com.oracle.java.Java-Updater.plist (? 427c1bad - installed 2017-09-06)
[Other]	com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-17)

Launch Daemons:

[Loaded]	com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-17)
[Loaded]	com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-26)
[Not Loaded]	com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2016-11-28)
[Loaded]	com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-11-28)
[Other]	com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-03-19)
[Loaded]	com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02)

User Launch Agents:

[Loaded]	com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded]	com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-03-05)

User Login Items:

CleanMyMac 3 Menu Programm (MacPaw Inc. - installed 2018-03-05)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Internet Plug-ins:

FlashPlayer-10.6: 21.0.0.197 (installed 2016-03-28)

QuickTime Plugin: 7.7.3 (installed 2018-02-17)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-03-06)

AdobePDFViewer: 18.011.20038 (installed 2018-03-06)

Flash Player: 21.0.0.197 (installed 2016-03-28)

SharePointBrowserPlugin: 14.7.3 (installed 2017-04-26)

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-18)

Safari Extensions:

OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2013-03-29)

3rd Party Preference Panes:

Flash Player (installed 2016-03-19)

Java (installed 2017-11-18)

Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 138.38 GB

Destinations:

B***************n [Local] (Last used)

Total size: 319.73 GB

Total number of backups: 6

Oldest backup: 2018-02-25 18:00:08

Last backup: 2018-03-04 11:03:00

Top Processes by CPU:

Process (count)	Source	% of CPU
sandboxd	Apple	10
com.apple.WebKit.Networking (3)	Apple	4
kernel_task	Apple	3
sysmond	Apple	2
helpd	Apple	2

Top Processes by Memory:

Process (count)	Source	RAM usage
kernel_task	Apple	832 MB
com.apple.WebKit.WebContent (2)	Apple	267 MB
mds_stores	Apple	157 MB
WindowServer	Apple	132 MB
Safari	Apple	125 MB

Top Processes by Network Use:

Process	Source	Input	Output
mDNSResponder	Apple	179 KB	78 KB
com.apple.WebKit.Networking	Apple	21 KB	11 KB
apsd	Apple	10 KB	7 KB
netbiosd	Apple	8 KB	4 KB

Top Processes by Energy Use:

Process (count)	Source	Energy usage (0-100)
backupd	Apple	6
sysmond	Apple	0
Activity Monitor	Apple	0
Finder	Apple	0
WindowServer	Apple	0

Virtual Memory Information:

Available RAM	2.62 GB
Free RAM	18 MB
Used RAM	5.38 GB
Cached files	2.60 GB
Swap Used	10 MB

Diagnostics Information (past 7 days):

2018-03-11 17:01:54 CalendarAgent Crash (once)

End of report