iMac is extremely slow
Late 2012 version of iMac running macOS High Sierra with the original 1 TB SATA Disk hard drive. The computer has become extremely slow booting up, opening applications, closing applications, etc. I only use the computer for word processing and web surfing and just ordered a new 500 GB SSD from OWS. Will this resolve the issue or should I consider adding more RAM too (currently has the original 8 GB 1600 MHz DDR3)?
EtreCheck version: 4.1.4 (4A203)
Report generated: 2018-04-05 12:15:40
Download EtreCheck from https://etrecheck.com
Runtime: 27:02
Performance: Poor
Problem: Computer is too slow
Description:
iMac takes forever to boot up, launch applications, etc.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Hardware Information:
iMac (21.5-inch, Late 2012)
iMac Model: iMac13,1
1 2.7 GHz Intel Core i5 (i5-3330S) CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 ok
BANK 1/DIMM0
4 GB DDR3 1600 ok
Drives:
disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (856.75 GB free)
Journaled HFS+
Mount point: /
disk0s3 - Recovery HD [Recovery] 650 MB (91 MB free)
Journaled HFS+
Mount point: /Volumes/Recovery HD
Network:
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
One IPv4 address
2 IPv6 addresses
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 13.40 GB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About 17 days
System Load: 2.27 (1 min ago) 1.89 (5 min ago) 1.75 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist
Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist
Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.daemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.paragon-software.NTFS.fsnotify.agent.plist
Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.agent.app/Contents/MacOS/com.paragon-software.NTFS.fsnotify .agent
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Loaded] kimul.kext (Kaspersky Lab UK Limited, 46)
[Loaded] klif.kext (Kaspersky Lab UK Limited, 3.5.2a8)
[Loaded] mark.kext (Kaspersky Lab UK Limited, 1.0.6 - SDK 10.9)
[Loaded] klnke.kext (Kaspersky Lab UK Limited, 2.1.0)
[Loaded] ufsd_NTFS.kext (Paragon Software GmbH, 14.2.288 - SDK 10.5)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 156 Apple tasks |
[Running] | 126 Apple tasks |
System Launch Daemons:
[Not Loaded] | 34 Apple tasks |
[Loaded] | 168 Apple tasks |
[Running] | 130 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Running] | com.kaspersky.kav.gui.plist (Kaspersky Lab UK Limited - installed 2017-11-19) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) |
[Loaded] | com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-08-29) |
[Running] | com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 - installed 2016-08-29) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) |
[Running] | com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 - installed 2016-08-29) |
[Running] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12) |
[Loaded] | com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2018-01-18) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-23) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-01) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) |
[Running] | com.kaspersky.kav.plist (Kaspersky Lab UK Limited - installed 2017-11-19) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-07) |
User Launch Agents:
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
User Login Items:
Dropbox Application (Dropbox, Inc.
(/Applications/Dropbox.app)
iTunesHelper Application (installed 2018-03-30)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-09-28)
FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-14)
QuickTime Plugin: 7.7.3 (installed 2018-02-02)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-24)
AdobePDFViewer: 18.011.20038 (installed 2018-02-24)
Flash Player: 29.0.0.113 (installed 2018-03-14)
SharePointBrowserPlugin: 14.7.3 (installed 2017-04-13)
PepperFlashPlayer: 29.0.0.113 (installed 2018-03-14)
Silverlight: 5.1.20513.0 (installed 2013-09-29)
SiteAdvisor: 2.0 (installed 2015-03-22)
User Internet Plug-ins:
WebEx64: 1.1.0 (installed 2017-03-04)
Safari Extensions:
SiteAdvisor.safariextz - McAfee - http://www.siteadvisor.com (installed 2015-09-29) |
3rd Party Preference Panes:
Flash Player (installed 2018-02-23)
Flip4Mac WMV (installed 2013-09-28)
Paragon NTFS for Mac® (installed 2016-12-19)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU |
sandboxd | Apple | 10 |
WindowServer | Apple | 5 |
Google Chrome Helper (4) | Google, Inc. | 3 |
kernel_task | Apple | 2 |
kav | Kaspersky Lab UK Limited | 1 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 963 MB |
mdworker (20) | Apple | 488 MB |
Google Chrome Helper (4) | Google, Inc. | 380 MB |
softwareupdated | Apple | 347 MB |
kav | Kaspersky Lab UK Limited | 270 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
mDNSResponder | Apple | 206 MB | 48 MB |
kav | Kaspersky Lab UK Limited | 2 MB | 205 KB |
netbiosd | Apple | 396 KB | 125 KB |
SystemUIServer | Apple | 430 KB | 19 KB |
apsd | Apple | 9 KB | 7 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
WindowServer | Apple | 6 |
QuickTime Player | Apple | 4 |
Google Chrome Helper (4) | Google, Inc. | 2 |
codesign | Apple | 1 |
coreaudiod | Apple | 0 |
Virtual Memory Information:
Available RAM | 2.08 GB |
Free RAM | 18 MB |
Used RAM | 5.92 GB |
Cached files | 2.06 GB |
Swap Used | 82 MB |
End of report
iMac, macOS High Sierra (10.13.3)