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Question: my Imac 13 1 works perfect until i try to download a pdf Doc from my email

My Imac 13 1 works perfect until i try to download a pdf Doc from my email, what can be wrong?

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Mar 12, 2018 12:36 PM in response to sergiodo In response to sergiodo

Hi,


I happen to see your previous discussion > imac 13,1 stuck after factory reset


Try Recovery Mode as suggsted on that discussion.



Startup your Mac while holding down the Command + R keys.


From there you should be able to access the built in utilities to verify and repair the disk if necessary using macOS Recovery.

Mar 12, 2018 12:36 PM

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Mar 12, 2018 12:42 PM in response to Carolyn Samit In response to Carolyn Samit

Thank you, I was able to restore it completely, and now is working perfectly until I try to download a pdf from my email, it gets stuck and I have to shut it down and restart it again. and everything works good again, until I try to download a pdf from an email.

Mar 12, 2018 12:42 PM

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Question: my Imac 13 1 works perfect until i try to download a pdf Doc from my email