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Question: broken phone screen, can't enter passcode to sync phones data to mac.

my iPhones screen in broken to a point where the touch won't work, so i can't enter my passcode to be able to sync my phones data or photos to my mac to transfer them onto my new phone, any suggestions? i have well over a thousand photos the I'm not happy to lose!!

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You will have to repair your screen since it will require you to unlock it using your PIN/Touch ID when you sync. Other alternatives doesn't exist since your iPhone is by default encrypted.


You are also sure that you don't use iCloud on your phone and can access your photos that way for now?


Read more here: iPhone Repair - Official Apple Support

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Mar 12, 2018 4:27 PM in response to abbey.s1 In response to abbey.s1

You will have to repair your screen since it will require you to unlock it using your PIN/Touch ID when you sync. Other alternatives doesn't exist since your iPhone is by default encrypted.


You are also sure that you don't use iCloud on your phone and can access your photos that way for now?


Read more here: iPhone Repair - Official Apple Support

Mar 12, 2018 4:27 PM

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Question: broken phone screen, can't enter passcode to sync phones data to mac.