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Question: Can't create new Apple ID

An unknown error is shown after submitting email with verification code. 400 error is shown in Safari console

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MacBook Pro with Retina display, macOS Sierra (10.12.6), Safari 11.0, country - Belarus

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Mar 13, 2018 8:47 AM in response to Eric Root In response to Eric Root

Good catch, Eric. Seems password was too strong (including special symbols). But I still get 400 error and response body is


"service_errors" : [ {

"code" : "-34607001",

"title" : "Could Not Create Account",

"message" : "An unknown error has occurred."

} ],

"hasError" : true


Mar 13, 2018 8:47 AM

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Mar 13, 2018 8:55 AM in response to sergei84 In response to sergei84

Good find. I hope it works for you.

If necessary, there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Or fill out and submit this form.

Mar 13, 2018 8:55 AM

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Question: Can't create new Apple ID