So randomly, my apple id was logged out of my messages and facetime on my macbook air. Every time i try logging back in, it just says that an error has occurred. So i tried logging onto facetime and messages from a different mac, and it still didn't work. On my iphone, messages and facetime work, but only because its through my phone number. IDK WHAT TO DO. Someone help me!
MacBook Air
Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac
Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
There is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.
If you get an error when trying to activate iMessage or FaceTime - https://support.apple.com/en-us/HT201422
See if, "resetting" your Apple ID "paasword" helps.
Instructions > If you forgot your Apple ID password - Apple Support
I didnt forget my apple id tho, because on my iphone, it works when i want to get apps
Apple ID not logging into facetime or messages
