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Question: Adding Apple Music Apple ID into HOME app for Homepod

I got a Homepod this week and setting-up is definitely easy, since I got two different Apple IDs, I signed into iCloud account with A, and try to sign into iTunes and App Store account with B which I paid with a Apple Music Subscription, but what I got is "could not complete operation" sign constantly, ANYONE can help! Many thanks!😢

P.S. I tried different iPhones and iPad which in the same HOME associated.

iPhone 7 Plus, iOS 11.2.6

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Mar 15, 2018 6:36 AM in response to trevour615 In response to trevour615

Did you check the Getting started section of Set up and use HomePod - Apple Support, in particular the requirements for two factor authentication and iCloud keychain? Two factor and iCloud keychain probably need to be set up for both Apple IDs if you are using one for iCloud and another for Apple Music/iTunes Match/Purchases.


An observation from another thread is that you might need to have a valid payment method set up for purchases on the iCloud account, even if you're not planning to use it.


tt2

Mar 15, 2018 6:36 AM

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Mar 15, 2018 10:29 AM in response to turingtest2 In response to turingtest2

Many THANKS for those helpful hints, I double checked and I am pretty sure both two factor authentication and iCloud keychain are set for those two Apple IDs, and valid payment with both of my accounts. Any other great thoughts? Many THANKS!

Mar 15, 2018 10:29 AM

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Question: Adding Apple Music Apple ID into HOME app for Homepod