I tried using the feature in another admin user account and the feature works so it appears to be limited to my account only.
Etrecheck Report
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac Model: iMac12,1
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
16 RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 ok
BANK 1/DIMM0
8 GB DDR3 1333 ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
Drives:
disk0 - WDC WD1001FALS-403AA0 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB
disk1 - Seagate Backup+ Hub WH 4.00 TB (Unknown)
External USB 480 Mbit/s
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 - S***********************e (Journaled HFS+) 4.00 TB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (479.93 GB free)
Journaled HFS+
Mount point: /
disk1s2 - S***********************e 4.00 TB (3.33 TB free)
Journaled HFS+
Mount point: /Volumes/Seagate Backup Plus Drive
disk2s2 - Flash Player 24 MB
HFS+
Mount point: /Volumes/Flash Player
Network:
Interface en0: Ethernet
Interface en5: iPad
Interface en4: iPhone
Interface fw0: FireWire
Interface en1: AirPort
802.11 a/b/g/n
One IPv4 address
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 44.31 GB available
System Software:
macOS High Sierra 10.13.3 (17D47)
Time since boot: About 7 days
System Load: 1.52 (1 min ago) 1.26 (5 min ago) 1.24 (15 min ago)
Security:
System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
Executable: /Library/Application Support/Citrix Receiver/ctxusbd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist
Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.daemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist
Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.paragon-software.NTFS.fsnotify.agent.plist
Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.agent.app/Contents/MacOS/com.paragon-software.NTFS.fsnotify .agent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
Name Version
{2A78B1AA-FF7B-42C5-B038-4FE0407BCBD9} 4.2.4.0
Solver 1.0
Microsoft Error Reporting 2.2.9
Welcome to Snow Leopard 94
Microsoft Outlook 14.7.2
ControlCenter 2.12.3
RemoteSetup 3.2.5
GarageBand 6.0.5
iWeb 3.0.4
Equation Editor 14.2.0
Adobe Application Manager 9.0.0.141
Microsoft Chart Converter 14.7.2
Smilebox 1.0.0.30605
My Day 14.7.2
AdobeApplicationManager 9.0.1.2
SyncServicesAgent 14.7.2
Remote Desktop Connection 2.1.1
Open XML for Excel 14.7.2
Microsoft Clip Gallery 14.7.2
SLLauncher 1.0
LTCM 1.3.0
Microsoft Database Utility 14.7.2
Microsoft Document Connection 14.7.2
Microsoft Messenger 8.0.2
Microsoft Office Reminders 14.7.2
Microsoft Alerts Daemon 14.7.2
Microsoft Office Setup Assistant 14.1.0
AdobeIPCBroker 5.2.0.29
Uninstall Product 5.0.65.0
AAMLauncherUtil 9.0.0.141
Microsoft Excel 14.7.2
Microsoft Upload Center 14.7.2
AAM Registration Notifier 7.0.0.485
Apple Hardware Test Read Me 33.85
iPhoto Library Upgrader 8.1
Setup 9.0.0.28
Microsoft Query 12.0.0
quicklookd32 5.0
DVD Player 5.8
AuthManager_Mac 8.0.0
iDVD Getting Started 3.8
Office365Service 14.7.2
MyHarmony 1.0.0.87
Adobe Elements 11 Organizer 11.0 (20120830.r.32025)
Microsoft Graph 14.7.2
Microsoft Database Daemon 14.7.2
USBserver 1.1.8
Canon IJ Printer Utility 7.27.0
Microsoft Word 14.7.2
iDVD 7.1.2
LOGINserver 1.2.0
iMovie 9.0 9.0.9
AAM Updates Notifier 9.0.0.121
AdobeApplicationManager(URIHandler) 9.0.0.121
Microsoft PowerPoint 14.7.2
NETserver 1.1.8
Microsoft Ship Asserts 1.1.4
Microsoft Language Register 14.7.2
InkServer 10.9
Sonicfire Pro 5 5.7.3
Kernel Extensions:
/Library/Application Support/Citrix Receiver
[Not Loaded] CitrixGUSB.kext (12.4.0 - SDK 10.9)
/Library/Extensions
[Loaded] com.malwarebytes.mbam.rtprotection.kext (3.2 - SDK 10.13)
[Loaded] ufsd_NTFS.kext (14.2.288 - SDK 10.5)
/System/Library/Extensions
[Loaded] SATSMARTDriver.kext (0.8.1 - SDK 10.6)
System Launch Agents:
[Not Loaded] 8 Apple tasks
[Loaded] 167 Apple tasks
[Running] 115 Apple tasks
System Launch Daemons:
[Not Loaded] 31 Apple tasks
[Loaded] 171 Apple tasks
[Running] 130 Apple tasks
[Other] One Apple task
Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2016-05-08)
[Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-11-09)
[Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-11-09)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2016-11-09)
[Loaded] com.oracle.java.Java-Updater.plist (? 640c692a - installed 2016-01-29)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-14)
[Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-08-29)
[Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2014-11-21)
[Running] com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 - installed 2016-08-29)
Launch Daemons:
[Running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 - installed 2016-08-29)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-14)
[Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-29)
[Loaded] com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2018-01-19)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-11)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-14)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-23)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-01-29)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-11-09)
User Launch Agents:
[Running] com.hp.devicemonitor.plist (HP Inc. - installed 2017-08-29)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24)
User Login Items:
HP Device Monitor SMLoginItem (HP Inc. - installed 2017-10-26)
(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpe rs/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)
Internet Plug-ins:
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2016-05-08)
FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-14)
QuickTime Plugin: 7.7.3 (installed 2018-02-05)
Flash Player: 29.0.0.113 (installed 2018-03-14)
iPhotoPhotocast: 7.0 (installed 2013-04-20)
LogitechHarmony: 2.0 (installed 2013-08-01)
CitrixICAClientPlugIn: 12.4.0 (installed 2017-01-23)
SharePointBrowserPlugin: 14.7.2 (installed 2017-03-25)
Silverlight: 5.1.41105.0 (installed 2016-01-02)
JavaAppletPlugin: Java 8 Update 73 build 02 (installed 2016-03-01)
Safari Extensions:
GMail Counter.safariextz - Elia Cereda - http://elix14.altervista.org/ (installed 2014-03-09)
Fakespot - Analyze Fake Reviews.safariextz - Saoud Khalifah - http://fakespot.com (installed 2017-10-11)
1-ClickWeather.safariextz - TWCi - http://www.weather.com/ (installed 2015-02-01)
3rd Party Preference Panes:
Flash Player (installed 2018-02-23)
Java (installed 2016-03-01)
Paragon NTFS for Mac® (installed 2017-01-11)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 519.42 GB
Destinations:
S***********************e [Local] (Last used)
Total size: 4.00 TB
Total number of backups: 76
Oldest backup: 2017-01-12 10:55:16
Last backup: 2018-03-15 08:32:55
Top Processes by CPU:
Process (count) Source % of CPU
sandboxd Apple 13
mds Apple 11
mdworker (8) Apple 11
WindowServer Apple 3
trustd (5) Apple 3
Top Processes by Memory:
Process (count) Source RAM usage
kernel_task Apple 1.11 GB
softwareupdated Apple 741 MB
com.apple.WebKit.WebContent (6) Apple 679 MB
mds_stores Apple 481 MB
Safari Apple 179 MB
Top Processes by Network Use:
Process Source Input Output
mDNSResponder Apple 2.86 GB 2.76 GB
Safari Apple 3 MB 8 KB
netbiosd Apple 211 KB 79 KB
apsd Apple 70 KB 83 KB
Top Processes by Energy Use:
Process (count) Source Energy usage (0-100)
WindowServer Apple 3
HP Device Monitor HP Inc. 0
watchdogd Apple 0
SystemUIServer Apple 0
ReceiverHelper 0
Virtual Memory Information:
Available RAM 9.99 GB
Free RAM 2.07 GB
Used RAM 6.01 GB
Cached files 7.93 GB
Swap Used 0 B
End of report