You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

da7489 Author

Level 1

5 points

iPhone X stuck on passcode screen with OK button

Somehow my FaceID stopped working and also when I tried entering the passcode, it won't let me login even though I am entering the right passcode. On a closer look, I noticed that the passcode was way tinier than normal and as soon as I enter something, it shows an "OK" button next to the passcode field. Never seen this before.

Has anyone seen this before and any idea on how to fix this? Apple support over phone was not much of help. They suggested to restore the device.

iOS version : 11.2.6

Posted on Mar 15, 2018 12:22 PM

iPhone X stuck on passcode screen with OK button

Similar questions