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Question: Speakers and mic sometimes don't work on calls when using the Mophie charger case for iPhone 7. Sometimes Siri can't hear me.

With the Mophie charger case for iPhone 7, sometimes while on calls, the caller can't hear me or I can't hear them. Sometimes Siri can't hear me. When I take my phone out of the case it is OK. Music works OK with earbuds plugged in. How can this be fixed?

null-OTHER, iOS 11.0.3, Mophie w/ iPhone 7 speakers/mic

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User profile for user: Jacqui.O'Rhea

Question: Speakers and mic sometimes don't work on calls when using the Mophie charger case for iPhone 7. Sometimes Siri can't hear me.