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Question: change apple id

Hi everyone,

I have tried to change my Apple ID as my email account will soon be closed. When I enter the new email address I get a message that says my id email cannot be the same as my contact email. The new email address isn't even in the list of contact emails. I'm confused.

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Mar 17, 2018 2:25 PM in response to shannynfrombrisbane In response to shannynfrombrisbane

If your e-mail address was associated with the ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. You will need to get another e-mail address to use as your Apple ID. If that isn't the case, try Apple ID Support for assistance.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

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Or fill out and submit this form.

Mar 17, 2018 2:25 PM

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Question: change apple id