Related Article

Read the latest headlines in the Apple News app

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: I cannot open the apple news app on my new ipad pro. No problem on other devices! What is going on?

Just got a new ipad pro and I cannot open apple news on it! No problem on iphone and other ipads. I can only see the app in the app store where it shows the “open” button, but nothing happens when I tap on it. Any ideas as to what is going on?

iPad Pro Wi-Fi, iOS 11.2.6

Posted on

Reply
Question marked as Helpful

Mar 30, 2018 1:05 PM in response to Pataugeuse In response to Pataugeuse

Update:

after installing ios 11.3, when I tap the “open” button in the app store, I get a notification that “Restrictions Enabled To use this app, turn Restrictions off”

i do not have restrictions different from any of my other devices. When I turns all restrictions off, I still cannot open the app and get the same message. Very frustrating. I tried to do a complete reset of the ipad and nothing changed...

There’s more to the conversation

Read all replies

Page content loaded

Mar 18, 2018 3:37 PM in response to Pataugeuse In response to Pataugeuse

Hi there, Patageuse!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with the News app not opening on your iPad and I am happy to help out! First, I suggest going to this article to Use Search on your iPhone, iPad, or iPod touch and search for the News app on your iPad. Then try opening the application once it is found. If it is not found, please fo to Settings > General > Reset and then tap Reset Home ScreenLayout. This will reset the home screen and allow you to see if News app shows up on your home screen.
Let me know the results and have a great day!

Mar 18, 2018 3:37 PM

Reply Helpful

Mar 21, 2018 3:17 PM in response to MoonJ. In response to MoonJ.

Sorry. Did not work...

still only see app in a search on app store. There is the “open” button, but nothing happens...

I see some articles (3-4) on the search page, but it is not an access to the app like on my other devices. Very weird...

Mar 21, 2018 3:17 PM

Reply Helpful
Question marked as Helpful

Mar 30, 2018 1:05 PM in response to Pataugeuse In response to Pataugeuse

Update:

after installing ios 11.3, when I tap the “open” button in the app store, I get a notification that “Restrictions Enabled To use this app, turn Restrictions off”

i do not have restrictions different from any of my other devices. When I turns all restrictions off, I still cannot open the app and get the same message. Very frustrating. I tried to do a complete reset of the ipad and nothing changed...

Mar 30, 2018 1:05 PM

Reply Helpful (16)
Question marked as Helpful

Apr 29, 2018 7:21 AM in response to F2016 In response to F2016

I finally figured it out!

in settings, language, then region, make sure United States is selected! I had never notoced mine was set to Antigua! News only works in the US I think (don’t know if Canada would work...)

hope that help...

Apr 29, 2018 7:21 AM

Reply Helpful (18)
User profile for user: Pataugeuse

Question: I cannot open the apple news app on my new ipad pro. No problem on other devices! What is going on?