Have use Printlife for a long time. Tried to launch today and got 'Unexpectedly Quit'. That said: EXC_CRASH (Code Signature Invalid).
How do I go about fixing this? I have deleted the app and associated files and downloaded a new copy. Still getting the same 'Unexpectedly Quit'. All other apps are working fine except Printlife.
Thanks in advance,
Mac mini (Late 2012), macOS Sierra (10.12.6)
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. Please post if this worked or not.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. Please post if this worked or not.
Safe Mode - About El Capitan
also Sierra
Safe Mode Startup – El Capitan. also Sierra
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.
Etrecheck – System Information
To the best of my knowledge, they wouldn't, but I'm not familiar with the application.
I'm tempted to get the version of PrintLife from the AppStore but if I cannot get it to work I'll have wasted $50.
This article from MacRumors in February appears to be germane as this is what happened, just won't launch, and the error being sent to Apple says 'invalid code signature'.
Eric, Since PrintLIfe did not work in Safe Mode either, I did not run Etrecheck. I did run Etrecheck this morning and it showed nothing at least as far as I could tell.
The developer is extremely unresponsive to Support Requests. Often times more than a year to answer questions.
I certainly don't appreciate Apple messing with software purchased years ago, directly, from the developer. This is big brother crap.
I'm wondering why the AppStore would be selling software that will not launch due to 'expired provisioning profile'.
If PrintLife is checking with Apple to see if the certificate is current every time I launch, what happens if my computer is not connected to the internet? I don't recall seeing any warnings that in order for the product to work you had to be connected to the internet.
Code Signature Invalid
