I want Mail to auto send a particular annoying marketing email to the trash and delete it. But the rule does not seem to be executed even after I have switched off junk mail filtering. Mail still identifies the email as junk and send to my junk mail folder instead. How can I get Mail to execute the rule?
MacBook Pro, iOS 11.2.6
Thks BobTheFisherman. Looks like that is the culprit. I finally managed to get it to work by setting the junk mailbox in the Mailbox Behaviours of the IMAP account to my Mac instead of the Gmail Junk Mailbox. Not sure if there is another/better way to do it but this seems to work.
Thks BobTheFisherman. Looks like that is the culprit. I finally managed to get it to work by setting the junk mailbox in the Mailbox Behaviours of the IMAP account to my Mac instead of the Gmail Junk Mailbox. Not sure if there is another/better way to do it but this seems to work.
Thks tygb. Looks like I finally managed to get this to work by setting the junk mailbox in the Mailbox Behaviours of the IMAP account to my Mac instead of the Gmail Junk Mailbox. What a relief.
Hello PKLeong, as far as I know you don't have to do anything with you're junk but just go to rules and do as is done in the screenshot.
Then go to accounts and select the account on which you are getting the "spam" mail then select Mailbox Behaviors and select how long it must take to delete the spam mail. (Shortest is "when quoting mail" and "after one day" I believe
or do this
If the message is from unknown source you can create advance rule settings for this particular mail .
Open mail app and its preferences > check the box of perform custom actions and click on advanced .
Set the rules accordingly and click on ok .
See these articles Reduce junk mail in Mail on Mac - Apple Support
Mail Junk Mail preferences on Mac - Apple Support
If you have created any rules click on reset button to cancel the rules in case if they are created , if they aren't created don't click on reset without any reason as it will corrupt the mail application .
See this screen shot it is a default setting without any type of rules created .
Hello PKLeong,
I haven't found the source of you're problem yet but maybe this can help. Watch out though as it will erase all your junk mail immediately. This seems to work with any type of mail, because it just looks at the junk mail folder so the filtering is helping you instead of bothering/irritating you.
Thks tygb. Tried what you suggested but unfortunately the mail still comes into my Junk Mail. I don't know why Mail is still identifying the mail as junk even though I switched off junk mail filtering (my previous setting). Where is the source of the filtering? According to Apple Support posts that I have seen, Rules will not be executed if Mail identifies an email as junk. It will send it straight to Junk Mail which seems to be what is happening.
Good 😎
Thks Halvor04. I have created the delete rule (as per my screen shot) but it is being ignored. Based on the previous numerous postings from Apple Support, I understand that when an email is regarded as junk mail, Mail will bypass the Rules execution and automatically place it into the Junk Mail folder, hence it is brown in colour. As I have switched off junk mail filtering (as per my screenshot) to try to enable Rules execution, somehow Mail is still filtering. I think this maybe the crux of the problem and hence I need to identify where this is being done and switch it off.
Rules only work on email in the inbox. If an email has already been moved to the junk box the rule, as expected, will not run on that email. Are you sure the email is not being put into the junk box at the server and it is showing up automatically in your junk box because you are using an IMAP account. So the email in question never gets to your inbox but goes directly into your junk box during IMAP syncing.
How to get Mail to execute rule to delete junk mail
