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Marzier Author

Level 1

8 points

Apple ID couldn't be used because email is being used by another Apple ID

I received this error when trying to create a new Apple ID for my daughter. How can I free up her email address from another Apple ID?

MacBook Air, Mac OS X (10.7), Unknown

Posted on Mar 20, 2018 5:46 AM

Best reply

Eric Root

Level 10

684,081 points

Posted on Mar 20, 2018 6:50 AM

If her e-mail address was associated with the ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. You will need to get another e-mail address to use as her Apple ID.

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Apple ID couldn't be used because email is being used by another Apple ID

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