"Your system is infected with (3) Viruses” when opening a Safari tab

springle54 wrote:

I got the same warning just last night. Saying I needed to scan my computer! But when I clicked on all the navigation bar options - which looked identical to Apple - nothing was live so I figured it was a phishing scam so logged out, closed down my computer etc. I'm pretty sure it's a scam.

Scam

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

There is also Malwarebytes…

https://www.malwarebytes.com/mac/

Malwarebytes…

https://www.malwarebytes.com/mac/

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

People like me keep posting because we know its a scam but that doesn't fix the problem. It is a continuous annoying pop up that prevents you from using Safari. No advice given so far has helped, unless I have missed something.

It is entirely possible that the website has been altered and those JavaScript popups are embedded into the web page. There is nothing you can do to stop that besides avoiding the website. That is what the instructions about Force Quitting Safari and starting up with Shift key held down are for. If the website is compromised, there is nothing you can do besides maybe try to contact the webmaster and report it. It may be that they are complicit, though.

You could try blocking JavaScript, but that would likely render the website useless.

The second cause of perpetual popups is you have installed Adware. That has also been covered ad infinitum.

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

There is also Malwarebytes...

https://www.malwarebytes.com/mac/

Norton was a complete waste of money, and one of the worst pieces of junk you can put on a Mac. Not only that, it can do absolutely nothing to prevent a user from falling for the same scam. If you give them remote access, then Norton (or any other security software) can do nothing about it.

What you really need to do, since they had direct access to your Mac, is to immediately change the passwords for any accounts you have. Especially banking or other financial accounts.

sadegh112 wrote:

I got a popup that says “Your system is infected with (3) Viruses” and then says to call apple support 1-866-726-****. Has anyone ever seen this before or is this more fishing?

it is fishing?

Really? Did you read the 20 pages in this thread before posting? The answer to your question is clearly stated many times in many posts contained in this thread. Such warnings are always a scam/phishing attempt.

I have a worm on my computer that attached to my computer and 2!iPads. I can see this being blocked like my iCloud and one drive how do I remove it is controlling my iCloud

No, you don't.

You may have installed Adware. Try removing it with EtreCheck.

I had the same issue it said that I my iPhone was infected with 27 viruses from using a “Adult” website which I never did and it brought me to a VPN app to download. So I asked my dad he said that he had similar issues when he was young and it was a spam. So I’m pretty sure it’s just spam can I have some feedback thx.

is there a place I can get a virus scan directly from Apple ???

Yes. It’s built into the OS and has already been done. You can’t get a virus or any other malware from viewing a webpage or even downloading something. You must actively install it yourself.

manuela203 wrote:

I sometimes get a warning saying that my iPhone has 3 viruses and I have to press the button and if I don't press the virus it will affect my battery and then my contacts, what can I do ?! will it and is everything okay?

Your iPhone is fine. Your skepticism needs reinforcement. Read the thread. I posted some more detailed background information on these scams and on their fraudulent “infected!” claims in the reply immediately prior to your reply here, for instance.

ayden73 wrote:

I’m trying to figure out how to remove a virus because my phone said there were 2 viruses that can damage my phone and I just got my phone so apple please do something about it because I don’t want to lose my phone. Thank you

As you don't have a virus, there is nothing to remove. That message was a scam.

 If running iOS 13 or earlier versions, check: Settings - Passwords & Accounts - Accounts - Any rogue entries here? If so, delete the rogue account. 

If running iOS 14, check: Settings - Calendar - Accounts - Any rogue entries here? If so, delete the rogue account. 

Remove spam from Calendar on your iPhone

In addition to clearing the browser, I also deleted the Facebook app and then reloaded it. Maybe should’ve just dropped it completely 😏. But no more slowness and so far no more erroneous message. I also just saw a post to be sure and update to latest iOS 14.4.2.

iOS comes with all the security you need. What makes you think you need an antivirus?

Are you getting calendar alerts claiming that you have a virus? Delete spam calendars and events on iPhone - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support