"Your system is infected with (3) Viruses” when opening a Safari tab

jaron118 wrote:

Remove virus

Some advertisement that included “you have (3) viruses” or other such?

there is nothing to remove. No virus.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

Yes, this “you have (3) viruses” stuff is an advertisement, pretending to be something it’s not: a malware scan.

This advertiser also lied, as websites cannot scan your local storage. (If a website could scan, the sketchy folks responsible for this and other sketchy advertisements would just steal all our data. But websites can’t scan. So this advertiser lied.)

The advertiser would prefer you go buy some app you don’t need for a problem you don’t have, because that’s profitable for the advertiser.

Ignore the ad. No virus, nothing to remove, nothing wrong.

This ad is one of many sorts of scams, too: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

brycen64 wrote:

Can you get the virus off my friend went to a site on my phone

Some advertisement that included “you have (3) viruses” or other such?

there is nothing to remove. No virus.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

Yes, this “you have (3) viruses” stuff is an advertisement, pretending to be something it’s not: a malware scan.

This advertiser also lied, as websites cannot scan your local storage. (If a website could scan, the sketchy folks responsible for this and other sketchy advertisements would just steal all our data. But websites can’t scan. So this advertiser lied.)

The advertiser would prefer you go buy some app you don’t need for a problem you don’t have, because that’s profitable for the advertiser.

Ignore the ad. No virus, nothing to remove, nothing wrong.

This ad is one of many sorts of scams, too: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

I’d also be exceedingly cautious about sharing an iPhone, as some folks that have loaned devices have found themselves with other issues unrelated to malware, such as temporary or even permanent bans for social media services, permanently deleted conversations, or permanently deleted photos. One case discussed around here had the borrower deleting a trial subscription the iPhone owner had wanted.

PamelaFFoy1 wrote:

Trying to fix my iPhone

Trying to fix your iPhone? Why? Because some advertisement claimed “you have (3) viruses” or other such?

There is nothing to fix. No virus.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

Yes, this “you have (3) viruses” stuff is an advertisement, pretending to be something it’s not: a malware scan.

This advertiser also lied, as websites cannot scan your local storage. (If a website could scan, the sketchy folks responsible for this and other sketchy advertisements would just steal all our data. But websites can’t scan. So this advertiser lied.)

The advertiser would prefer you go buy some app you don’t need for a problem you don’t have, because that’s profitable for the advertiser.

Ignore the ad. No virus, nothing to fix, nothing wrong.

This ad is one of many sorts of scams, too: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Titoisgoat1 wrote:

How to remove them

Some advertisement claimed “you have (3) viruses” or other such?

There is nothing to fix. No virus.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

Yes, this “you have (3) viruses” stuff is an advertisement, pretending to be something it’s not: a malware scan.

This advertiser also lied, as websites cannot scan your local storage. (If a website could scan, the sketchy folks responsible for this and other sketchy advertisements would just steal all our data. But websites can’t scan. So this advertiser lied.)

The advertiser would prefer you go buy some app you don’t need for a problem you don’t have, because that’s profitable for the advertiser.

Ignore the ad. No virus, nothing to fix, nothing wrong.

This ad is one of many sorts of scams, too: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

baltazar22 wrote:

To get rid of viruses

Some advertisement that included “you have (3) viruses” or other such?

there is nothing to remove. No virus.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

Yes, this “you have (3) viruses” stuff is an advertisement, pretending to be something it’s not: a malware scan.

This advertiser also lied, as websites cannot scan your local storage. (If a website could scan, the sketchy folks responsible for this and other sketchy advertisements would just steal all our data. But websites can’t scan. So this advertiser lied.)

The advertiser would prefer you go buy some app you don’t need for a problem you don’t have, because that’s profitable for the advertiser.

Ignore the ad. No virus, nothing to remove, nothing wrong.

This ad is one of many sorts of scams, too: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Hello ~ Please …Take a look here and do not click on that :

Recognize and avoid phishing messages, phony support calls

~Katana-San~

Of course you can touch your iPhone. I'm 100% certain it will neither bite or explode.

It's nothing but a scam. Double tap the home button to show the Application Switcher. Slide Safari up and off the screen to quit the app. Then System > Safari > Clear History and Website Data.

No, you don't have a virus. Any and all such messages are scams. There is no software in the world that can tell what's on your computer through a web browser.

That you keep getting redirected suggests you've installed adware, or some other type of malware. Run MalwareBytes for Mac.

And do not ever call a phone number from a popup like that. They are trying to steal your identity and take over your computer.

When you get such a phony website, sometimes it is hard to get rid of it.

The keys command-option-escape can be held down together to open the Force Quit window, where you can select the web browsers that are open (Chrome, Safari, Firefox), and force quit them. When you reopen the browser, hold the shift key, so it does not restore the last browsing session or gives you the option to prevent it.

It is possible if this is happening that you got infected with a trojan horse at an earlier time. http://www.etrecheck.com/

will make a report of what is installed, that we can help you examine to determine if one did get installed.

If your concern is due solely to a message or email you received, or a web site/popup that made such claims, they are all 100% lies. The goal for every single one of these is to scam you.

If this is the case, there is nothing you need to do other than close the web site's page or popup, and delete any emails or messages. There's no need to even think about them again.

All adware falls under the category of Trojans. Viruses self replicate without user assistance. These do not exist in macOS or iOS. Doesn't matter how many web sites you read that claim to list viruses on Apple products, or scams you get claiming you have them. You don't. Period.

Trojans are anything the user must install in some way. They cannot get on your Mac without your help. That's anything from key loggers, to ransomware, back doors and the more benign adware.

Adware is the most prevalent because it gets bundled in with the downloads from legitimate aggregate sites such as downloads.com and softonic.com. Yes, the freeware, shareware and commercial trial software you get their is legal, but they also bundle in adware with the installers. Most of the time, the user isn't even notified such junk will be installed along with what you really wanted.

Adware (so far) is only extremely annoying. It eats up your Internet bandwidth downloading and throwing ads all over the place. Particularly when your browser is open. MalwareBytes for Mac can find and remove most of it for you. MalwareBytes is not typical AV software. Its main function is to find and remove junk you've already installed, not prevent it.

Yes prumarie,

There are lots of posts about that. It is just a stupid scam, no problem:

Do this:

1. shutdown Safari
2. launch Safari while holding the Shift key (this passes by the caches)
3. Safari starts without the "message popup"
4. in Safari->Preferences->Advanced: check the "Show Develop menu...."
5. in Safari menu select "History", at the bottom select Clear History, clear all.
6. in Safari menu select "Develop", select "Empty Caches"

After that the popup should not come back, when it does later on, do as above.

have good day

stedman1 wrote:

OK, one more time.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Nice try but somehow I don't think it will stop the repeated "me too" posts. It amazes me that the answer is on the first page of this 24 page thread yet people continue to post "me too".

mollygoddal wrote:

I ha hame issue, cant close window !

Quit Safari, or force-quit Safari.

How to force an app to quit on your Mac - Apple Support

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

If the problem persists with Safari on Mac:

Prevent apps and windows from reopening - Apple Support

If the problem persists with iPhone, iPad:

Settings > Safari > Advanced > Website Data > Remove All Website Data

Check for and apply updates to iOS, iPadOS, or macOS; whatever operating system you’re using with Safari.

Block pop-ups in Safari:

On Mac: About pop-up ads and windows in Safari - Apple Support

On iPhone, iPad: Settings > Safari > Block Pop-ups

Securitymoguls wrote:

I also got the same kind of pop up saying that my computer was infected. Then the message urged me to call +1877******. I called and someone answered me asking for $100 over the phone before they would assist in helping solve the problem.

[Edited by Moderator]

Of course they did. They are trying to scam you out of $100 and they likely would have asked for your financial and personal information so that they could steal much more from you.

These are always thieving scammers. Never respond. The 42 pages of posts prior to your post provide the same warning.

These are always thieving scammers

Maxkaminski wrote:

I’ve had the same problem, I tried to follow the steps that was shown but that did not resolve the issue. If anyone knows of this issue and can shed some light on the situation or has a solution on how to resolve it. Please do this as I am starting to get concerned that my phone as a virus that could permanently damage it

Do you realize this is no different than someone calling you out of the blue to say you have a virus on your phone?

It is—literally—no different. Do the same as you would with that prank caller. Hang up. In your case, close the web page. Literally... no different.

Yet as sure as the sun will rise tomorrow morning, someone else will find this website to say "My came up and said 5 virus and I’m scared and don’t know what to do." Some things never change.