No Video with Netgear WGR614v6

So... I've read it all in here... My old netgear router died, I had never had any ichat problems with it. I bought a new netgear router, the fancy one with "wireless" no less. (WGR614v6).

So here we go:
- My home setup is three computers so I cant' do port forwarding.
- I have tried Port triggering as shown in several posts here and it's a no go.
- I turned of port triggering and turned on UPnP and that didn't work either.
- I disabled SPI Firwall in the WAN setup menu
- I have all correct ports open on all machines in the sharing pref pane.
- I can connect to all the tests machines that I found in posts here. (appleu3test02 for example)
- I changed my quicktime stream to 1.5M
- I have bandwith set to NONE in ichat preference/video
- I can connect to some people but not to others. It's very strange. This goes for PC or none PC users. All these people I could connect to before.
- My ISP was Comcast which was just bought by Time Warner (Would this be it?)
- Skype works with everyone of course !!!
- I had to set my server port in ichat to 443 at first to even connect but somehow today I put it back to 5190 and it works.
- When I launch an AV chat, I get "Video starting..." and then I get an error type 8

(Date/Time: 2007-01-22 13:50:48.583 -0800
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
iChat Connection Log:
AVChat started with ID 849807650.
0x8ff6d30: State change from AVChatNoState to AVChatStateWaiting.
chezpaul@mac.com6: State change from AVChatNoState to AVChatStateInvited.
0x8ff6d30: State change from AVChatStateWaiting to AVChatStateConnecting.
chezpaul@mac.com6: State change from AVChatStateInvited to AVChatStateConnecting.
chezpaul@mac.com6: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x8ff6d30: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8)

I'm at a lost and annoyed. Can anyone help ?

Dual 1.4 gig G4, Mac OS X (10.4.8), normal isight.

Posted on Jan 27, 2007 1:13 PM

35 replies

Feb 25, 2007 5:53 AM in response to Bean Boy

My video chats fail when I try to chat with another Netgear user (several family members have Netgear WGR614's on my recommendation). If the family member isn't using a router, but I am, video chatting works fine.

When I want to video chat with a family member that uses the WGR614 I place my computer in the DMZ and disable the SPI firewall. Then video chatting works fine.

We'll soon be replacing the WGR614, its iChat problems are just too much. Above a poster said he replaced his WGR614 with a Linksys or Belkin (I forget) router and his iChat problems were gone. I'm certain we're going to replace our WGR614 with the new Airport Extreme N router or the entry level Sonicwall wireless router.

iMac 24" Mac OS X (10.4.8)

Feb 25, 2007 6:01 AM in response to Bean Boy

Hi Bean Boy,

On the WAN page select the SPI or DOS setting (depending which you have) and check it to disable it.

EDIT:

I see this has already been said before I got to the bottom. </Edit>

2:01 PM Sunday; February 25, 2007

Bean Boy

Level 1

25 points

Feb 25, 2007 10:33 AM in response to Ralph-Johns-UK

just questioning. Can this affect the other computers on the network because they are pcs? Also I have already did that and it still didn't work.

Feb 25, 2007 10:39 AM in response to Bean Boy

Hi Bean Boy,

There are various names for Denial of Service Attack protection.

Quality of Service (QoS) Stateful Packet Inspection (SPI) and Denial of Service (DoS) are the most common.

They all monitor the incoming data and make a judgement about whether there is too much. If they consider that it is they cut the connection.

The only computers that might be a t risk would be ones running web servers. Denial of Service attacks are where many people on the internet try to access the same server and it crashes. The protection is supposed to stop this but ends up being too strict for Video chats.

Some modems have settings for it to be adjusted. The Netgears do not.

6:43 PM Sunday; February 25, 2007

Feb 25, 2007 1:33 PM in response to Bean Boy

Affect PCs? Yeah. You don't want a PC on the Internet that's not behind a firewall/router.

Is your Netgear running the latest firmware? Moving my Mac in to the DMZ and turning off SPI worked for me.

I'll tell ya...save yourself a lot of trouble and ditch the Netgear for whatever router the poster (above) bought. It was a Linksys or Belkin...not sure.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No Video with Netgear WGR614v6