Buffering issue

Every night when I log into my Apple TV to watch Netflix or Hulu it plays for about 5-10 mins and then shuts off. If I restart it does the same thing over and over until I give up and go to bed

Posted on Mar 21, 2018 8:39 PM

Reply
1 reply

Mar 22, 2018 8:55 AM in response to kendra83

Hey kendra83,

I understand your Apple TV is having an issue with restarting on it's own. I'd love to help out with this.

We'll want to restore the Apple TV to test using the below article:

Restore your Apple TV through iTunes - Apple Support

If you can't restore your Apple TV, take your Apple TV to an Apple Retail Store or Apple Authorized Service Provider for more help. If the Apple TV is out of warranty, you might have to pay a service fee to diagnose or replace it.

Cheers!

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Buffering issue

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