Migration Assistant: HP to MacBook Pro 2017

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Migration Assistant: HP to MacBook Pro 2017

Hello,

After years of using a crappy HP laptop (ProBook 4540S) with Windows 7, I finally made the jump to the 13-inch MacBook Pro (2017 model without Touch bar).

It arrived yesterday, so I downloaded Migration Assistant to transfer 150GB of data across. Unfortunately, MA gets stuck on a loop of 'looking for sources' and nothing happens. They're both on the same network.

Does anyone know any possible solutions I could try to fix the issue and start transferring my information? I've looked on the community, but I haven't found a situation exactly like mine. And I need to get this information across ASAP because the HP laptop is on its last legs.

MacBook Pro with Retina display, macOS High Sierra (10.13.3)

Posted on Mar 22, 2018 12:56 AM

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Answer 1

chuck_3rd

Community Specialist

Mar 22, 2018 6:46 PM in response to mrmetacrisis

Greetings mrmetacrisis,

Congratulations on your new MacBook Pro!

It seems you're not able to complete your data transfer from your PC to your MacBook Pro using Migration Assistant. I'll be happy to help provide guidance with this behavior.

Please take a look at the following support article:

Move your data from a Windows PC to your Mac

The following sections within the support article provide helpful troubleshooting tips:

Quit other Windows apps

Use these steps to make sure that no other apps are open while you migrate:

Press Alt-Tab to choose an open application.

Press Alt-F4 to quit the selected application.

Check your network connection

Does your PC appear in the Setup Assistant or Migration Assistant window on your Mac? If not, make sure that the computers are connected to the same network. You can create an isolated network if you connect a single Ethernet cable between your Mac and PC.

If Migration Assistant still doesn’t show your PC, try to turn off any Firewall software on your PC. It might block network ports that Windows Migration Assistant needs to work. After migration completes, you can turn on your Firewall software.

Turn off antivirus software

If Migration Assistant doesn’t open on your PC, turn off any antivirus software on your PC. Then try to open Migration Assistant again. After migration completes, you can turn on your antivirus software.

If your PC isn’t compatible with Migration Assistant

There are other options you can use to transfer your data. For example, you can use an external drive or file sharing to manually copy important data to your Mac.

Kind regards.

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Migration Assistant: HP to MacBook Pro 2017

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