Watch wont update because it won’t connect to wifi because i cant pair it

I got a gen 1 watch from my mother because she doesn’t use it. I went to erase all of her dats because how else could I pair the watch? But it needs to update to pair fully.

However it wont ever update because it can’t connect to the wifi because it won’t pair. So it‘s stuck in a loop. Any help??

iPod nano, I have a 4th generation and a 7th

Posted on Mar 25, 2018 9:17 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2018 1:35 PM

Hey liv7899,


It sounds like you’re having some trouble pairing the Apple Watch to your iPhone, which was previously paired with your mother’s. I’ll be happy to help out with this.


Here’s some specific steps you’ll want to take to set up an Apple Watch with a new iPhone. You’ll want to scroll down a little under “Get Help” for the steps specific to your situation since the Apple Watch was previously paired to another iPhone and has not been unpaired yet. Switch your Apple Watch to a new iPhone - Apple Support


If you run into any trouble completing those steps, be sure to let us know.


Take care!

4 replies
Question marked as Top-ranking reply

Mar 27, 2018 1:35 PM in response to liv7899

Hey liv7899,


It sounds like you’re having some trouble pairing the Apple Watch to your iPhone, which was previously paired with your mother’s. I’ll be happy to help out with this.


Here’s some specific steps you’ll want to take to set up an Apple Watch with a new iPhone. You’ll want to scroll down a little under “Get Help” for the steps specific to your situation since the Apple Watch was previously paired to another iPhone and has not been unpaired yet. Switch your Apple Watch to a new iPhone - Apple Support


If you run into any trouble completing those steps, be sure to let us know.


Take care!

Mar 31, 2018 5:27 PM in response to liv7899


If your Apple Watch still can't connect, unpair your devices, then pair them again:


  1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.
  2. On your iPhone, open the Apple Watch app, tap the My Watch tab, then tap your watch at the top of the screen. ...
  3. Pair your Apple Watch and iPhone again.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Watch wont update because it won’t connect to wifi because i cant pair it

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