You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Watch wont update because it won’t connect to wifi because i cant pair it

I got a gen 1 watch from my mother because she doesn’t use it. I went to erase all of her dats because how else could I pair the watch? But it needs to update to pair fully.

However it wont ever update because it can’t connect to the wifi because it won’t pair. So it‘s stuck in a loop. Any help??

iPod nano, I have a 4th generation and a 7th

Posted on Mar 25, 2018 9:17 PM

Reply
4 replies

Mar 31, 2018 5:27 PM in response to liv7899


If your Apple Watch still can't connect, unpair your devices, then pair them again:


  1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.
  2. On your iPhone, open the Apple Watch app, tap the My Watch tab, then tap your watch at the top of the screen. ...
  3. Pair your Apple Watch and iPhone again.


Mar 27, 2018 1:35 PM in response to liv7899

Hey liv7899,


It sounds like you’re having some trouble pairing the Apple Watch to your iPhone, which was previously paired with your mother’s. I’ll be happy to help out with this.


Here’s some specific steps you’ll want to take to set up an Apple Watch with a new iPhone. You’ll want to scroll down a little under “Get Help” for the steps specific to your situation since the Apple Watch was previously paired to another iPhone and has not been unpaired yet. Switch your Apple Watch to a new iPhone - Apple Support


If you run into any trouble completing those steps, be sure to let us know.


Take care!

Watch wont update because it won’t connect to wifi because i cant pair it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.