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Hi normally when I open my imbox on an email there is blue dot in the left top right-hand corner Of the email, is it possible a virus because it’s a look suspicious writings OK thank you iOS iPhone 7 update

Posted on Mar 31, 2018 6:58 AM

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Answer 1

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ProustGiulio

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207,953 points

Mar 31, 2018 7:01 PM in response to Jolee1

If you are talking about a blue dot, it might be that e-mail message hasn't been read yet.

Open the message and the blue dot should go away.

In any case, it's not a virus. Your iPhone (unless it has been jailbroken) doesn't get viruses.

Regards

Giulio

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Answer 2

Jolee1 Author

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Mar 31, 2018 7:03 PM in response to ProustGiulio

Thanks for your help, no it’s not jail broken, but I did have problems in notes as with theat Indian letter I used in it and need to go into the Apple shop to fix, her is a screen shot and I haven’t opened any of them, what you think

Many thanks

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Answer 3

ProustGiulio

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207,953 points

Apr 2, 2018 11:38 AM in response to Jolee1

1. That is a scam. Ignore and delete that message.

2. If you are having problems about the "indian" symbol, I suggest that you update the iPhone to the latest iOS version, iOS 11.3 that was realeased 2 days ago.

Read also this article, in particular section related to version 11.2.6., that corrected the strange character's intrusion.

About iOS 11 Updates - Apple Support

Thanks and best regards

Giulio

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Answer 4

Jolee1 Author

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Apr 2, 2018 11:41 AM in response to ProustGiulio

Thank you I won’t open them, but is there anyway I can stop them, yes I have updated

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