iPhone proximity sensor problems

Same problem. Power cycle, soft or hard, temporarily resolves it for me, but it eventually comes back. Not sure what app causes it to resurface.

As suggested the hard restart worked! Been dealing now with this for awhile now, I could have sworn I had restarted my phone, but just did it, and it did the trick.

The reboot is the only thing really mentioned here; but it has NOT resolved the issue on my iPhone 7Plus. The screen blacks out when you cover over the proxmity sensor and the voice message that you started to play stops playing. I've upgraded, rebooted (cold boot) and the same thing happens. My phone is on Verizon. The only way I can listen to voice messages is turning the speaker phone on. My commute associates don't like me doing that.

The same issue. Ok, device restart is working. BUT! I do tired to fix the bug this way several times a day!!!! 😟 Apple fix this issue. In ios 11, not ios 12 in autumn....

FYI, Since I started using iOS12 beta, this issue has never persisted.

As already written in my first post, if the issue persists, have your iPhone inspected at Apple Store or AASP.

Regards

Giulio

Honestly, I’ve been having this problem for a while - I did a Force Reset last night, and it’s doing it again today. But it does temporarily fix the issue.

I've been experiencing this for a while now on a reasonably new SE running 11.4. Tried hard restart, still no proximity sensor. I wouldn't mind so much except that my cheek keeps putting it in speaker mode during a call which can be frustrating.

I will take it to a store but was hoping to solve some other way. All ideas welcome!

Im with you. Ive done it all to correct this and it only lasts a couple of phone calls. It’s definitely a software issue. Not sure about the app thing as mine showed up after iOS 11 update and I haven’t added apps for a long time. Hoping it gets tracked down, I’m tired of getting speaker phone in my ear. I think it’s still ringing from the last situation...

Iphone 8,ios 11.4

During a call when I draw back the phone from my ear, the screen takes too much time to turn on, sometimes it does nt and I have to push home buttun, doing it again and again the drlay dissapear but the next call, it comes back.

I m sure it s a software issue, let s hope Apple team would solve it

You're quite welcome, Loobzer. Glad it helped.

Well, this procedure is known as a "basic troubleshooting step", and it is very old (I learned about that when I bought my first iPhone 3g (if I remember well on 2008).

Apple still suggests this operation in many support guides, i.e. in 1st chapter of this article (from which I copied the instructions): If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Have a nice day.

Giulio

And I don't know anyone who is having the issue. Might be time to get it looked at.

Hard reset worked for about a day. Did a factory reset only worked for a day. So annoy

Yes, followed all of your helpful instructions when I first found this conversation. Still no luck which is why I posted my question. My case is a back only but I did take it off before forcing the restart just in case.

Thanks,

Escott

This worked for me in the first place, however the problem keeps coming back up to 2-3 times a day. It's not a big deal to do the forced restart every time, however it start to get kind of annoying.

Is there any information about a long-term fix for the problem?

Thx in advance.

Regards

johannes