Proximity sensor should ideally work when we answer phones.. when we pick up the phone and talk, the screen would sleep.
However, after updating to ios 11.3, irrespecive of whether i get a phone or not, proximity sensor is ON always. When i am using an app, if i just hover my hand over proximity sensor, the screen blacks out. Anyone facing this issue???
[Re-Titled by Host]
Try a forced restart of your device (depending on your iPhone's model):
If the issue still persists, AND if you have nothing (case, screen protector, etc.) that can obstruct your proximity sensor, have your device checked at your most convenient Apple Store or Authorized Service Provider:
Apple - Find Locations - Location Selector
Regards
Giulio
5S, same problem after desperate iOS update hoping for fix of ringtone/message tone silenced during day at work in another city. New problem. Accidentally updated later again and acquired the hypersensitive proximity detector problem (about 1.5”/38 mm).
Updated to 12 hoping for fix and prox.sens. prob is gone, but silent tones problem still present and now speaker phone repeatedly turns on for incoming calls, sometimes ignoring touch screen command to turn it off.
2 cans & a string or Android phone might be a solution. I want my phone to work without software repeatedly ‘breaking’ it with new things I don’t want or can’t disable.
Maybe I got old all of a sudden...but I’m not senile...I can make that can or Android choice. Verizon & Apple are ‘unaware’ of such problems according to Verizon rep on phone last night.
Hey, there’s always snail-mail, right?
same problem hire 6s after update to11.3
Hi,
I have the same issue my iPhone 6...
I tried hard reset and then full erase iPhone but problem is still there...what to do now..??
Thanks...
If your read my previous answer, I suggested to have your device checked / inspected, just to exclude any hardware failure.
Regards
Giulio
Hello, I actually liked this bug, it was an excellent feature when used corrrectly.
Have any idea how to make it bug out again? :)
Eh eh eh, no, sorry 😁
Giulio
Same problem. Power cycle, soft or hard, temporarily resolves it for me, but it eventually comes back. Not sure what app causes it to resurface.
iOS 11.4 fixes this.
I still have this problem on 11.4 w iPhone x
I have iPhoneX and the lock/unlock feature no longer works. I have tried resets etc and no change. The raise to wake appears to work but not the proximity sensing for closing phone cover. Any ideas
Thanks for the quick reply. I don't use screen protectors nidi took the case off, just in case. Looks like I need to make a trip to the store.
There is no on/off switch for the sensor, correct?
Correct, Escott.
After removing your case, have you tried a forced restart of your device (see my first post in this discussion)???
Giulio
You're welcome. Please, after having your device checked, keep me informed.
Regards and best of luck.
Giulio
Had exactly the same issue on my X after updating to iOS 11.4. Restating the phone seems to have fixed the issue.
This is exactly what is happening to my iPhone 6. I would love to know of a fix!!
iPhone proximity sensor problems
