Both my phone and apple TV keep asking me to re-sign in with my Apple ID, then say unknown error occurred after I enter my password. I've restarted both numerous times, and the password works when I sign in online and on my mac. I recently had a phone stolen (and deactivated it by reporting it as lost through my apple ID), so this phone is new after that.
iPhone X, iOS 11.3, Also Apple TV 2
Verification Failed "problem connecting to the server" March 2018 - https://discussions.apple.com/thread/8321958 - Needed to connect over wi-fi and not through cellular.
And the opposite:
"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/thread/8326710?answerId=33184357022#33184357022 - "tried again with Wifi off and it worked"
Verification Failed "problem connecting to the server" March 2018 - https://discussions.apple.com/thread/8321958 - Needed to connect over wi-fi and not through cellular.
And the opposite:
"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/thread/8326710?answerId=33184357022#33184357022 - "tried again with Wifi off and it worked"
I have both problems.
Immediately after I type in the correct password, there's this "Cannot connect to server" and then, "Verification failed unknown error occurred" pop up.
What should I do??
I can log in Apple ID on desktop just fine with the same password
Do you have access to another network where you can try to log in? That has worked for several people.
What has also worked for some is trying 10 + times in a row.
Try a restart.
Try a forced restart.
If necessary
I see some discussions about repeated demand for password, but they seem to be about 2-factor authentication code entry
😕
Does AppleTV come in a cellular version? 😉
Apple ID Verification Failed: Unknown Error Occurred.
