Apple ID Verification Failed: Unknown Error Occurred.

Both my phone and apple TV keep asking me to re-sign in with my Apple ID, then say unknown error occurred after I enter my password. I've restarted both numerous times, and the password works when I sign in online and on my mac. I recently had a phone stolen (and deactivated it by reporting it as lost through my apple ID), so this phone is new after that.

iPhone X, iOS 11.3, Also Apple TV 2

Posted on Apr 2, 2018 8:49 PM

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5 replies

Apr 3, 2018 7:21 AM in response to mackenzie202

Verification Failed "problem connecting to the server" March 2018 - https://discussions.apple.com/thread/8321958 - Needed to connect over wi-fi and not through cellular.


And the opposite:

"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/thread/8326710?answerId=33184357022#33184357022 - "tried again with Wifi off and it worked"

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Apple ID Verification Failed: Unknown Error Occurred.

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