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mrklunk Author

Level 1

11 points

Waiting forever for Apple 'Chat' support?

How long do we have to wait? It always says "2 minutes"? Been hanging for half an hour....

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Posted on Apr 3, 2018 9:09 AM

Best reply

Carolyn Samit

Level 10

165,621 points

Posted on Apr 3, 2018 9:23 AM

A half our is too long ...

Try here instead > Contact - Official Apple Support

It sounds like that chat window froze for whatver reason. You may have a bit of a wait via phone but I've always had better luck that way.

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Waiting forever for Apple 'Chat' support?

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