Very slow iMac
Howdy folks.
My iMac is running slow as a dog on occasions and I ran EtreCheck.
Then I tried to open the suspect suoders file in Bbedit and text edit but both were refused.
EtreCheck report attached.
Help please.
EtreCheck version: 4.1.4 (4A203)
Report generated: 2018-04-03 20:48:05
Download EtreCheck from https://etrecheck.com
Runtime: 5:02
Performance: Below Average
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Modified suoders file - The sudoers file has been modified. This is unusual and is sometimes evidence of malware.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable RAM - This machine has upgradeable RAM that would help its performance.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac Model: iMac12,1
1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 ok
BANK 1/DIMM0
2 GB DDR3 1333 ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
Drives:
disk0 - ST3500418AS 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk1 - Western Digital My Book 111A 1.00 TB
External USB 480 Mbit/s
disk1s1 32 KB
disk1s3 - i***********l (Journaled HFS+) 1.00 TB
disk2 - Generic Mass Storage 8.05 GB
External USB 480 Mbit/s
disk2s1 - E**3 (MS-DOS FAT32) 8.04 GB
Mounted Volumes:
disk0s2 - Macintosh HD 499.25 GB (260.14 GB free)
Journaled HFS+
Mount point: /
disk1s3 - i***********l 1.00 TB (166.45 GB free)
Journaled HFS+
Mount point: /Volumes/i***********l
disk2s1 - E**3 8.04 GB (7.46 GB free)
MS-DOS FAT32
Mount point: /Volumes/E**3
disk3s1 - B***********2 52 MB (9 MB free)
HFS+
Mount point: /Volumes/B***********2
Network:
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en0: Ethernet
Interface en5: iPad
Interface fw0: FireWire
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 10.62 GB available
iCloud Status: one pending file
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About a day
System Load: 1.34 (1 min ago) 1.62 (5 min ago) 1.63 (15 min ago)
Configuration Files:
File /etc/sudoers size: Found 1351 but expected 1563
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.adobe.ARM.32fc92aadecf45c6150edfbd059d518c174248ca67b f63e4a9386b86.plist
Executable: /Applications/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Startup Items:
HP IO Path: /Library/StartupItems/HP IO
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 159 Apple tasks |
| [Running] | 123 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 36 Apple tasks |
| [Loaded] | 178 Apple tasks |
| [Running] | 118 Apple tasks |
Launch Agents:
| [Other] | com.trusteer.rapport.rapportd.plist (? 3c23cb0a - installed 2016-10-11) |
| [Not Loaded] | com.Nokia.NokiaInternetModem_AppStart.plist (? 86da4ce - installed 2011-04-07) |
| [Not Loaded] | com.Nokia.NokiaInternetModem_icera-zerocd.plist (? a094f421 - installed 2011-04-07) |
Launch Daemons:
| [Other] | com.trusteer.rooks.rooksd.plist (? 861b4fc7 - installed 2016-10-11) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-24) |
User Launch Agents:
| [Loaded] | com.spotify.webhelper.plist (Spotify - installed 2014-12-04) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
| [Other] | com.akamai.client.plist (? 0 - installed ) |
| [Loaded] | com.adobe.ARM.32fc92aadecf45c6150edfbd059d518c174248ca67bf63e4a9386b86.plist (? 0 - installed 2011-09-20) |
| [Running] | com.apple.SafariBookmarksSyncer.plist (? 0 - installed ) |
User Login Items:
Mail Application (Apple, Inc.
(/Applications/Mail.app)
Dropbox Application
(/Applications/Dropbox.app)
PhotoStreamAgent SMLoginItem (Mac App Store - installed 2038-01-19)
(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
Internet Plug-ins:
FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-14)
Flash Player: 29.0.0.113 (installed 2018-03-14)
AdobePDFViewer: 8.3.1 (installed 2012-03-20)
QuickTime Plugin: 7.7.3 (installed 2018-01-31)
iPhotoPhotocast: 7.0 (installed 2012-03-20)
PepperFlashPlayer: 29.0.0.113 (installed 2018-03-14)
User Internet Plug-ins:
RealPlayer Plugin: Unknown
3rd Party Preference Panes:
Akamai NetSession Preferences (installed 2011-05-27)
Flash Player (installed 2018-02-24)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB - Disk used: 239.11 GB
Destinations:
i***********l [Local] (Last used)
Total size: 1.00 TB
Total number of backups: 247
Oldest backup: 2012-04-29 19:49:53
Last backup: 2018-04-02 16:07:15
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| mdworker (22) | Apple | 13 |
| spindump | Apple | 6 |
| WindowServer | Apple | 3 |
| trustd (6) | Apple | 3 |
| kernel_task | Apple | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 605 MB |
| mdworker (22) | Apple | 287 MB |
| com.apple.WebKit.WebContent (2) | Apple | 185 MB |
| mds_stores | Apple | 143 MB |
| Apple, Inc. | 131 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| ocspd | Apple | 35 MB | 396 B |
| mDNSResponder | Apple | 3 MB | 595 KB |
| Apple, Inc. | 2 MB | 443 KB | |
| Dropbox | Dropbox, Inc. | 252 KB | 404 KB |
| apsd | Apple | 161 KB | 75 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 3 |
| accountsd | Apple | 0 |
| Dropbox (3) | Dropbox, Inc. | 0 |
| Finder | Apple | 0 |
| securityd | Apple | 0 |
Virtual Memory Information:
| Available RAM | 851 MB |
| Free RAM | 17 MB |
| Used RAM | 3.17 GB |
| Cached files | 833 MB |
| Swap Used | 32 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Notability | 2.8.2 | 2018-03-12 |
Clean up:
~/Library/LaunchAgents/com.akamai.client.plist
/Applications/Akamai/loader.pl
Executable not found
/Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist
/Library/Rapport/bin/rooksd
Executable not found
/Library/LaunchAgents/com.trusteer.rapport.rapportd.plist
/Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd
Executable not found
/Library/LaunchAgents/com.Nokia.NokiaInternetModem_AppStart.plist
/Applications/Nokia/Nokia Internet Modem.app/Contents/MacOS/NokiaInternetModem_AppStart.app/Contents/MacOS/NokiaIn ternetModem_AppStart
Executable not found
/Library/LaunchAgents/com.Nokia.NokiaInternetModem_icera-zerocd.plist
/Applications/Nokia/Nokia Internet Modem.app/Contents/MacOS/NokiaInternetModem_icera-zerocd
Executable not found
~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSync Client
Executable not found
Diagnostics Information (past 7 days):
2018-03-30 19:46:01 com.apple.WebKit.WebContent CPU (2 times)
End of report
