Microphone not working on iPhone 7

Well, went to my Apple appointment, guess what, the phone had no issues then, so nothing could be done. Everything was recorded on my first visit but beacuase it did not replicate, I was sent home. Guess what, again? It is now acting up, again. Not only does it have the usual symptoms that we all see, but it also turns on and off the speaker button at will, crazy! I will open my third ticket soon enough.

I'm having the same problem. I just chatted with a service representative who said Apple is aware of the problem and will hopefully be sending out an update to fix this problem soon... they were not able to give me a time frame though

Having the same issue. Started up on Monday this week. Phone won't recognize when headphones are plugged in either. Everything is completely clean and there is no damage to the phone. I've done a reset, restore from a backup and restored from iTunes as a new phone as suggested by Apple - still not working. Supposed to have a genius bar appt this weekend - garbage to have to wait a full week - everything else is working fine. Voice memos doesn't allow me to record anything either, doesn't even give the option to press the record button or toggle the speaker input. They wanted me to pay $99 to replace the phone and then put a hold on my credit card for the full replacement cost $1200 for the phone until mine was received by them ... getting close to going back to Android if they don't get this resolved this weekend without a penny leaving my pocket.

I have the same problem!! It started today. When making phone calls I can't hear the other person, and they can't hear me. The audio's not working when I take a video and Siri can't hear me. Also, the memos voice app doesn't allow me to record anything.

Take it in to an apple store, set-up a Genius bar appointment. Show them what is going on before they do the audio test. A good example would be to show them how Siri does not respond to Hey Siri. If it turns out your issue is related to the iOS 11.3 update, they will give you a new phone.

Thanks for your reply but unfortunately I currently live in a country which doesn’t have an Apple store.

For the last couple of weeks, I have read many forums / threads and understood that the issues relate to latest iOS version. As such a new replacement phone wouldn’t do any good and would just waste my time even more.

Same thing is happening to me. I just updated and now I can’t make calls but I can text and play musix no problem. The speaker phone button doesn’t come up at all and I tried recording a voice memo and it wont let me.

What on earth its going on here Apple! I’m having the same problem. I work at an Apple Store and we are getting customer every single day with the same problem... Makes me sad this people are paying for an insurance’s deductible and after an update they end up with the same problem... and Apple doesn’t realease any official statemnt about any of this... come on Apple, people are paying over 1K every year for a phone right now and they get a poor support from apple it is embarrassing not to know what to say to our customers...

I’m so angry this is happening to so many of us! I too was just cut off of a phone call where the recipient couldn’t hear anything I was saying. I’m now unable to hear or say anything through voice calls but the calls are going through. My videos have no sound, Siri can’t hear me, voice memo isn’t recognizing any sound. I contacted Apple and to have my phone sent in for repair they wanted over $300 our of warranty. I had absolutely no issues until I updated it and it’s been glitchy ever since and now today I’m completely mute. Do you think a new update will come out to fix this because if not I’ll be looking into Samsung for my next phone I think, I’ve had nothing but grief for a couple years now.

I have been having the same problem for over a week. My sister is experiencing the same situation with her iPhone 7 and that is when I knew this is an apple update issue. Reading these responses I will be going to apple today.

We should all gather to make the community know how apple is failing on helping us. I own a advertising company and I can use all your testimonies to create a video and make it viral in all the social media platforms. Because this is a software issue. Not hardware.

I personally had my phone working fine the day before I did the update. Once update was done, it stops working, I call the apple support. They said my phone was no longer in warranty. When my warranty ended that day before when that problem happen. Now its upto us to pay them to fix it. They are creating updates for them to make money. A huge company didn't honor my warranty because it expired one day before I call them.

Contact me, will make a big advertising video and make it viral.

⚠⚠⚠ I have two iPhone 7 128gb. I personally use my Jet Black iPhone 7 primarily, so I try to avoid updating till I absolutely HAVE to because of cases like this. I updated my Gold iPhone 7 to 11.3 and went to sleep, however I did not update my Jet Black because it has my alarms on it. The next morning my Gold wouldn't let me use Siri, record audio what so ever, people couldn't hear me on FaceTime, I was frustrated. Luckily, I repair my iPhones, so I used Apple replacements, a charging/docking port, a display, and a battery, none of these repairs fixed my issues, I am now beyond frustrated. My Jet Black, still on 11.2, worked perfectly, no issues at all. I believe all of these cases are very suspicious, seems like they're ruining our iPhones using an update, so that we're forced to buy a new/replacement iPhone. I'm annoyed ⚠⚠⚠

I had the same issue with my 7 Plus. I took it to the Apple store and they replaced my phone with a new one. My phone was well out of warranty, too. Apple has identified this microphone issue and is taking responsibility for it. As long as there isn’t blatant/significant damage to your phone (like a broken/cracked screen/serious water damage) Apple will pay the freight on either fixing your phone, or replacing it.

I am also facing the same problem. My iPhone is out of warranty and now service Center is telling me it will coat you a replacement. Outside I enquirered, the price for replacing microphone if is about 1/4 the price Apple service Center is charging. I don’t know what to do. I also don’t want to get it done from outside. Help me.

Hi

Check side volume buttons & mute switch.

Go to control panel check volume slider Also check half moon DONOT disturb is not on.

Go to books download ios 11 user guide & iPhone 7 guide both are free.

If you still have a problem make an appointment at Apple store.

Cheers

Brian 🇬-1F1E7;