Microphone not working on iPhone 7

I faced the same issue with the microphone with the iPhone 7 and 1 year and 10 months old. Apple suggests doing replacement at my own costs 359 Euro. Unbelievable how apple cares about the customer and the problem. Apple Support said it is a hardware issue and could not be caused by software updates. Terrible support.

I know it’s been a couple of months, but with the recent release of IOS 12 and it’s betas, I have been having the same issue. I haven’t gotten anything checked out for hardware issues, but from what I’ve done for research it seems like a software issue, so all I can recommend for anyone reading is to wait a little and give feedback until they fix it.

Good luck. I had a similar problem recently. They were never able to identify why it stopped working, but wouldn't accept responsibility. Apple did replace certain 7s if they were the right model number. Mine wasn't but you should check yours. I'm using an old phone for now, then switching back to Android.

I am having the exact same issue with my iPhone 7+.

It absolutely happened after I updated to iOS 12.

This issue already happened in the past; Apple took responsibility for it and replaced people's phones for a short amount of time, but has stopped taking responsibility.

It is frustrating!

I just started having the same issue with my iPhone 7 I’ve had for about 2 years now. I’ve never had this issue and 3 or so days ago I tried to call a family member and it wouldn’t go through. Voice memo says “audio device not found.” It also takes an incredibly long time to restart. I took to the Apple Store and they didn’t even run any tests. As soon as I told them the issues I was having they told me it would need to be replaced and it would be $300 out of pocket. I went to my carrier and they couldn’t help me either. I’ve called Apple Support and I’ve DM’d them over Twitter all night. Basically they’ve just told me there’s nothing they can do. It’s incredibly frustrating when they’re the source of the issue of tell you you’re going to have to pay to replace it. I’ve been a loyal Apple customer for years and this is definitely making me reconsider.

I have the same problem back in august. I was on my trip to Orlando and when i pull my phone out i could not video anything. Next thing I know is it couldnt even make phone call. My trip was ruined because I could not film my momments. After the incident,aling with the faulty mic, the phone takes more thAn 10 mins to reboot . I didnt bother to try to reach Apple because I have been reading the comments and have seen no good out of it.

I was told at the apple store that they would swap it out for a brand new one for $349 but it’s not guaranteed it won’t happen again. And I was also told that a repair wouldn’t fix the issue. Not sure why they told me that.

I am having this exact same issue on my iPhone 7 plus. If you get some answers please update us.

I don’t have any damage. And as much as I paid for the phone it should be covered. Seems every time I update there is an issue.

After 11.3 update same issues experienced by major Iphone 7 nd 7+ users bt apple not acknowledging to avoid repair cost, this is real shame for such reputed company.

Definitely make an appointment. Either call the apple store or do it online.

The water resistant seal wears out and the hardware components tend to pay for this flaws.

My solution was to restore my iPhone to factory defaults from iTunes.

Well, went to my Apple appointment, guess what, the phone had no issues then, so nothing could be done. Everything was recorded on my first visit but beacuase it did not replicate, I was sent home. Guess what, again? It is now acting up, again. Not only does it have the usual symptoms that we all see, but it also turns on and off the speaker button at will, crazy! I will open my third ticket soon enough.