iPhone speaker greyed out
[Re-Titled by Host]
They removed a comment posting about a possible class action on the issue. They said it wasn’t constructive. Well, their customer service hasn’t been constructive.
[Re-Titled by Host]
Question marked as
[Problem Solved]
Dear all!
If you are having the same problem as disscussed above, please find a professional iPhone repair store and ask them to check the audio IC, it’s a tiny little chip on the mother board.
I got my iPhone 7 Plus audio IC replaced today for ¥400 (around US$60), and the problem is solved! All phone functions back to normal, phone calls normal, voice memo working, etc.
Tips: If your phone is still under warranty, please search help from Apple Store. If not, get the audio IC checked, and most likely it will work for you as well.
Again, this is not a software problem, it’s the hardware issue, another new update won’t fix it!
323 replies
We ended up calling AT&T & they sent us a refurbished 7 because we had a warranty with them. Apple provided to be a dead-end and poor customer experience.
which location? i got sent away, was told i need to pay 300 for a replacement
Hi any chance I could get serial number to the phone that was replaced or your email,? Just so that it could help me get a replacement for mine? Thanks
The same thing has happened to me as well. Also my headphones going through the headphone jack don’t work but I can charge my phone.
And Siri isn’t working as well
I have found a solution. Buy an android
I would get Blackberry anytime.. Apple is deleting msg/ posting from forum as now ppl will be reporting to CRTC. They should come up with a solution.
Absolutely, Mine acted by IOS 12.1.
Why is Apple so hush hush about this glitch 😠
Because they are making more money out of this glitch. It’s very sad. How disappointing!
So we stay with a phone we can’t make calls with that’s less than 2yrs old? No support from apple
let's all call and voice this to executive support, this really truly is ridiculous 877-388-0879, ext 1101911
i can't get a response over email and am at work during their hours
Same problem here !! Did U solve it?
I didn’t fix it, I was able to get a senior Apple engineer and he approved a replacement, I sent my phone and waiting for the new one, hopefully it will be here soon
I hope it works out and that similar to another poster, they don’t replace it with another 7 that will give you the same issue.
iPhone speaker greyed out