iPhone speaker greyed out

[Re-Titled by Host]

Posted on Apr 5, 2018 8:02 AM

Top-ranking reply

coolmaxlzf

Level 1

14 points

Posted on Apr 26, 2018 9:00 AM

[Problem Solved]

Dear all!

If you are having the same problem as disscussed above, please find a professional iPhone repair store and ask them to check the audio IC, it’s a tiny little chip on the mother board.

I got my iPhone 7 Plus audio IC replaced today for ¥400 (around US$60), and the problem is solved! All phone functions back to normal, phone calls normal, voice memo working, etc.

Tips: If your phone is still under warranty, please search help from Apple Store. If not, get the audio IC checked, and most likely it will work for you as well.

Again, this is not a software problem, it’s the hardware issue, another new update won’t fix it!

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323 replies

Jun 17, 2019 9:46 AM in response to LDR13

Just had my daughter's iPhone 7 Plus with the same issue fixed. We noticed the problem after she started using Air Pods.

It was easy to fix it, we did a hardware reset, on the 7 Plus you have to press the power button and volume down simultaneously, power button first. Than you hold both pressed, the phone will turn it off and as soon as you see the apple logo you can release.

We did it and issue was fixed, it looks its a glitch between 7 Plus and Air Pod 1st gen.

Good luck!

Keitel94

Level 1

14 points

Apr 12, 2018 2:32 AM in response to LDR13

iOS 11.3!

Aug 21, 2018 8:40 AM in response to vickramfrommumbai

Same problem here. Just confirming for you.

Dec 3, 2018 1:18 AM in response to reeta100

I hope it works out and that similar to another poster, they don’t replace it with another 7 that will give you the same issue.

May 28, 2019 9:19 AM in response to habib213

This is a known hardware issue in IP7 and IP7+ units. There is an ongoing class lawsuit for this case.... let’s wait and see what is Apple’s course of action....

Dec 26, 2019 7:38 PM in response to LDR13

Is anyone having this problem again with 13.3? Phone worked yesterday and today I can’t hear on calls, they can’t hear me, Siri doesn’t hear me, and the speaker is grayed out on calls.

Dec 30, 2019 4:59 AM in response to LDR13

Hey i am having the exact same issue with 11.3 update, i have tried a restore and a clean install of the os but nothing has fixed it so far.

Mar 4, 2020 3:12 PM in response to LDR13

I’m having the same audio issue like everyone else . When will this be fixed ? It’s clearly something on Apple’s end .

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iPhone speaker greyed out