Airpods changing sound when on phone calls

7+ airpods Verizon chipmunk slow issue on almost every call, so much so that I can't rely on it for business calls. I can't rely on my Apple phone for phone calls?? I am seeing numerous complaints over weeks and weeks without a word or input from Apple? disappointing to say the least. Just did update to 11.4.1 perhaps that will resolve. frustrated in case that wasn't obvious.

Unfortunately the update does nothing to remedy the situation. The fact that Apple won't even acknowledge it (as these forums are extremely visible/public, and they know about it) is disheartening. Still waiting for you to step up Apple!.......

This issue is beyond simply the airpods and other Bluetooth devices as it happens to me when I am using the original wired headsets that came with the device since I got frustrated with airpods. It happens in my car bluetooth (mercedes 2017) and using my beats wireless headphones. I have tried the factory reset and reinstall and nothing has helped. I saw on another thread that it is a ios issue and perhaps is resolved with ios 12beta. I hope so as I travel for work and have to use my iphone for client calls.

I am having the same problem with my AirPods and also my Ford pick up truck. People say I sound like a chipmunk their voices sound slow and drawn out. Is there a fax coming down soon ? I have an Apple iPhone 7 Plus

I have Verizon and am having this problem a couple of times a day as well with my iPhone 7 but don’t use AirPods. I use LG wireless air buds (like a choker around the neck). I’ll do the IOS update tonight and let you know if it works.

I have same problem too with my iPhone 7. I understand from the thread that this is not Airpod issue but iOS issue. I wonder if this only occurs in iPhone 6 and 7s. Does anyone have this issue in iPhone 8 or X?

Same issue. Time frame from when this all started is consistent with everyone else. I have a 7 plus with iOS 11.4.1. Doesn't matter if I am using the bluetooth in my Dodge Ram, my beatsX earbuds, or any other bluetooth headset. This is incredibly frustrating, as I need to use my wireless phone for conference calls for my job, but I am unable to due to this issue. It doesn't go unnoticed, and derails the meeting with all the comments and questions that ensue after it happens. It would be nice to get an acknowledgement from Apple on this issue, but that's not how these tech companies do business these days. It's always feign ignorance of the issue until a fix is included in an update, then sort of explain what is included in the fix, but make it ambiguous enough to keep the masses confused and in the dark. Wash, rinse, repeat. Grrr!! lol

This doesn’t work. I’ve done it, traded out my AirPods at the store (and the case) as well as the phone. I’ll give Apple 1 more IOS update than I’m giving up on AirPods it is happening more and more often

I have this issue as well. Apple AirPods connected to iPhone 7 running iOS 11.4.1. Does not happen with car Bluetooth, or when connected to UE Boom Bluetooth speaker. Colleagues with newer phones like iPhone 8 or iPhone X do not appear to be experiencing this issue. Very frustrating and appears to occur about every 30 minutes on calls.

Hello Sterling,

Is this on the radar at Apple to be fixed soon? I have colleagues at work with this problem too. I imagine if a few of us take time to post to this thread it means that there are thousands being impacted by this glitch. Thanks for your time and attention.

I think so, too: it is very unlikely we are just a couple ppl who have to deal with this annoying issue.

In one other community post user say it has been fixed with iOS 12 public beta. So let‘s see in a few days when iOS 12 will be released to all of us :-/

Same issue on my iPhone 7 Plus. I just got a new replacement phone and the problem persists. Very frustrating as I am not going to drop $1k on a newer model when the one I have SHOULD be working. Any updates Apple?

Sterling r, I did try your suggestions but they have not solved the problem. What other suggestions do you have to resolve this issue?

This is my issue as well. It’s a business phone and seems to be happening more frequently. I use LG pro tones and have tried numerous pairs. Any help would be greatly a

I’m still having the same issue after 11.4 update