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extremely slow after update 10.13.4

after update my MacBook pro become like a turtle after was a real rocket . I believe there is a problem with 10.13.4 update

I am extremely disappointed , I try very thing from reseting SMC and NVRAM reset but its the same nothing happened , I creating another user with no succeeding .

I attached EtreCheck report may someone can discover where is my problem is ?

please help


EtreCheck version: 4.1.4 (4A203)

Report generated: 2018-04-09 01:55:10

Download EtreCheck from https://etrecheck.com

Runtime: 3:55

Performance: Good


Problem: Computer is too slow


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Time Machine auto backup disabled- Time Machine auto backups are disabled.

Clean up- There are orphan files that could be removed.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013)

MacBook Pro Model: MacBookPro11,2

1 2 GHz Intel Core i7 (i7-4750HQ) CPU: 4-core

8 GB RAMNot upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 484


Video Information:

Intel Iris Pro - VRAM: 1536 MB

Color LCD


Drives:

disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.14 GB

disk1s1 - Macintosh HD (APFS) 250.14 GB 91.46 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.14 GB 23 MB

disk1s3 - Recovery (APFS) [Recovery] 250.14 GB 518 MB

disk1s4 - VM (APFS) [APFS VM] 250.14 GB 3.22 GB


Mounted Volumes:

disk1s1 - Macintosh HD 250.14 GB (154.78 GB free)

APFS

Mount point: /

Encrypted


disk1s4 - VM [APFS VM] 250.14 GB (154.78 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en4: AX88179 USB 3.0 to Gigabit Ethernet

Interface en5: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 2.77 GB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 5 days

System Load: 1.81 (1 min ago) 2.49 (5 min ago) 2.37 (15 min ago)


Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

27 32-bit apps


Kernel Extensions:

/Library/Extensions

[Not Loaded] AX88179_178A.kext (WEI LU SU, 1.9.0 - SDK 10.10)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 160 Apple tasks
[Running] 124 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 35 Apple tasks
[Loaded] 174 Apple tasks
[Running] 125 Apple tasks


Launch Agents:

[Running] com.wdc.WD-Sync-Service.plist (Western Digital Corporation Branded Products Group - installed 2016-04-01)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-10-26)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-10-26)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-08-01)


Launch Daemons:

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-07-30)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-10-26)
[Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2017-07-30)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-10-26)
[Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2017-08-01)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02)


User Launch Agents:

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-08-01)


User Login Items:

DULoginItemHelper SMLoginItem (Mac App Store - installed 2018-03-23)

(/Applications/DrUnarchiver.app/Contents/Library/LoginItems/DULoginItemHelper.ap p)

Calculator-app-launcher SMLoginItem (Mac App Store - installed 2018-04-09)

(/Applications/Calculator • Pro.app/Contents/Library/LoginItems/Calculator-app-launcher.app)

iTranslateHelper SMLoginItem (Mac App Store - installed 2017-11-23)

(/Applications/iTranslate.app/Contents/Library/LoginItems/iTranslateHelper.app)

com.adobe.SwitchBoard.monitor.plist MachInit

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)


Internet Plug-ins:

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2017-08-01)

QuickTime Plugin: 7.7.3 (installed 2018-03-30)


Safari Extensions:

Translate.safariextz - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#Translate(installed 2017-09-04)


Time Machine:

Skip System Files:

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 250.14 GB - Disk used: 95.36 GB

Destinations:

T***************p [Network] (Last used)

Total size: 3.85 TB

Total number of backups: 8

Oldest backup: 2017-03-17 08:48:31

Last backup: 2018-04-01 15:16:18


Top Processes by CPU:

Process (count) Source % of CPU
WindowServer Apple 10
kernel_task Apple 3
sandboxd Apple 1
com.apple.ncplugin.FindMyFriends Apple 1
DashboardClient (2) Apple 1


Top Processes by Memory:

Process (count) Source RAM usage
com.apple.WebKit.WebContent (10) Apple 1.64 GB
kernel_task Apple 897 MB
Safari Apple 167 MB
mdworker (4) Apple 139 MB
Mail Apple 126 MB


Top Processes by Network Use:

Process Source Input Output
mDNSResponder Apple 11 MB 5 MB
netbiosd Apple 858 KB 412 KB
Mail Apple 630 KB 73 KB
com.apple.WebKit.Networking Apple 47 KB 31 KB
apsd Apple 11 KB 20 KB


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
WindowServer Apple 3
sysmond Apple 0
systemstats (2) Apple 0
DashboardClient (2) Apple 0
com.apple.WebKit.WebContent (10) Apple 0


Virtual Memory Information:

Available RAM 1.48 GB
Free RAM 24 MB
Used RAM 6.52 GB
Cached files 1.46 GB
Swap Used 554 MB


Software Installs (past 30 days):

Name Version Install Date
Dr. Unarchiver 1.3.2 2018-03-23
Money 5.3.4 2018-03-23
WeChat 2.3.11 2018-03-23
Hotspot Shield 2.0.5 2018-03-30
LINE 5.7.0 2018-04-04
Calculator • Pro 24.0 2018-04-09


Clean up:

/Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist

/Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper

Executable not found


Diagnostics Information (past 7 days):

2018-04-03 03:22:37 Popcorn-Time.app Crash (once)


End of report

MacBook Pro with Retina display, macOS High Sierra (10.13.4)

Posted on Apr 8, 2018 4:28 PM

Reply
Question marked as Best reply

Posted on Apr 12, 2018 6:58 AM

Hey,


I have exactly the same symptoms, I thought CaptureOne had trouble with the update but it's actually my macbook that became slow beyond reason. 10.13.4 really made a big performance drop, I can't use my computer for my daily workload without frustrating lags on every action.


Please, Apple, fix this.


Romain

Similar questions

32 replies

Apr 15, 2018 7:27 AM in response to mad50

So I understand what the problem is:


10.13.4 brings external GPU support for many notebooks and desktop macs. Apple must have change something in the GPU usage in macOS to enable such a support, but ended up breaking integrated GPUs in some machines, maybe older machines (mine is a 2011 17" macbook pro with discrete GPU).


I noticed the difference right away in CaptureOne but FinalCut seems fine, which may lead to think that apps should be upgraded the Apple way to work fine in 10.13.4 ? This would be totally unacceptable but hey, Apple is king here.


Anyway, I ended up disabling hardware acceleration to rely solely on the CPU graphic chipset in CaptureOne and of course, it "solved" the problem since the GPU isn't used anymore.


I hope a fix will come soon.


Romain

Apr 15, 2018 7:33 AM in response to RomainGuilbault

You are right that 10.13.4 brings some slowness to intensive graphics operations on certain older Macs.


Whether or not the issue applies here, the problems shown are so large, there is no way to measure graphics slowness -- mad50 Mac is so overwhelmingly slow it is unusable, and that major slowness is NOT caused by graphics slowness.

Apr 15, 2018 2:01 PM in response to mad50

Same problem 😟. I have a MacBook Pro Retina Late 2013 - before the update it was working great, NO problems, very fast. After 10.13.4 it became PAINFULLY slow with everything, almost unusable for a regular work and anything else. I tried to play HearthStone - it is a REAL pain watching it, all graphics became ultimately slow.

Apr 15, 2018 2:19 PM in response to mad50

I have just found at least a small solution (it got somewhat better afterwards) - try to disable "Dock animations" and "Font smoothness" in System Preferences. As my MacOS is non-English, I have no idea how they are properly named, but you can find both in 1) Main Settings (the top left icon) and 2) Dock Settings (third icon from left in the first row).

Apr 15, 2018 2:23 PM in response to Xelago

During the multiplicity of Apple products. They no longer have control when the update came up . they released update that only compatible with new machine. they changed there policy .......👿 They are looking for find quantity not quality

I am afraid APPLE become like NOKIA after golden age. every month new product ⚠

Apr 18, 2018 7:15 AM in response to Abiola O

Hey, I was talking specifically in CaptureOne, and it works in the Adobe suite as well, it's not a fix for macOS.


So in these softwares, you can go in the preference pane and look for Hardware acceleration. Then disable everything.


There is also https://gfx.io/ that let you force internal Chipset over GPU, but you won't be able to connect an external monitor anymore (at least in my own experience).


I didn't try Xelago solution yet, it might work for you!


Have a good day!

Apr 19, 2018 2:06 AM in response to Xelago

I did as suggested and it worked, but only for a while before everything went slow again. However, I noticed that each time I reboot with font smoothing off, the issue starts again once I launch Safari and goes back to almost the normal speed when I quit Safari.


It appears there may be something related to Safari rendering engine that's causing it. I've in the mean time switched to another browser for now.

May 15, 2018 1:20 PM in response to mad50

I am not computer literate however I got to thinking about the slowness of my 15 inch MacBook Pro Mid 2015 machine after upgrading to High Sierra 10.13.4. Most of my issues were very slow downloads using Wi-Fi. If I wired directly to my router my downloads were much better. In one of the recommendations that I thought interesting, was to switch the browser from Safari to Google Chrome. I installed Google Chrome and gave it a try, download speeds increased from 39.5 mbps to 45.2 with Google Chrome, what happened with Safari was the speed increased to 51.6 mbps. Hard wired I get downloads of 90.0 mbps. I really do not understand why installation of Google Chrome helped with Safari but it seems to help enough that I can live with it. Is there is something going on with the interface between the MacBook Pro and the browsers that may have been overlooked?

May 29, 2018 1:41 PM in response to Xelago

I disabled "Dock animations" and "Font smoothness" in System Preference. I also tried resetting PRAM and SMC. None of these changes helped.


I had installed an SSD into my MacBook Pro to speed things up. It was great until a Mac OSX update corrupted my main user account. I was forced reinstall and take the latest Mac OSX update.


I was worried about 10.13.4 as I heard it was slow. It is now slower than when I had an HD


The CPU usage and memory usage is low.


I am an instructor. It is painful to do presentations with my MacBook Pro now.


The problem is the apps are slow in starting up. Once it is up, it seems to be okay. So is switching users.


The quality of Mac OSX and IOS updates have gone down.

extremely slow after update 10.13.4

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